Service Desk Technician

Service Desk Technician - Cheltenham (need to drive) - Up to £30,000

I am seeking a Service Desk Technician to be based on‑site in the Cheltenham, supporting a couple of sites in the area. As the successful Service Desk Technician, you will be part of an established IT team, supporting internal users, either face to face, through the phone or email.

• 25 days holiday
• On‑site parking
• Discretionary bonus scheme
• 25 days annual leave + bank holiday, with the option to purchase further days.
• Discount Scheme
• Clear progression structure
• Social Events
• Life assurance - 4x annual salary.
• Overtime
• Health benefits

• 1st/2nd line support tickets
• Onboarding & Offboarding users
• Hardware setups & repair
• Incident & request management
• Documentation
• New starter inductions

• 2 years experience on a service desk
• M365 Suite
• Active Directory
• Hardware troubleshooting and repair
• LAN/WAN
• DNS, DHCP

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

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