Digital Training Manager

RSM UK, City Of Bristol, England, United Kingdom

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle‑market businesses thrive.

We are a fast‑growing firm with big ambitions – we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day.

We are delighted to announce an exciting opportunity to join RSM UK’s Data and Digital Technical Training team as a Manager, right at the forefront of our next phase of digital transformation.

As challenging as this role is, it offers a chance to shape the future of how our people engage with digital and AI technologies, drive the Digital Skills 2.0 initiative, and empower staff with cutting‑edge capabilities.

• Designing, delivering, and continuously improving digital and data training programmes for all staff groups, with a particular focus on embedding digital skills in early careers and student training.
• Developing technical training in five key categories: data, AI, digital productivity tools (Loop, Planner, One Drive, Teams), digital outputs, and digital trends.
• Maintaining and updating centralised learning resources, including intranet sites and video libraries, ensuring content is current, relevant, and globally aligned.
• Building and supporting communities of practice, Digital Champions, and Ambassadors, fostering collaboration and sharing best practice across the business.
• Working in partnership with the AI Hub to ensure training is consistent, high‑quality, and aligned with organisational goals.
• Embedding digital skills development into all early careers and residential training, conducting robust training needs analysis and designing technical training for all student cohorts.
• Developing clear career pathways for early digital careers and ATC/Core staff, ensuring regular maintenance and updates to keep pace with digital change.
• Championing initiatives that nurture future digital leaders, supporting career progression and the development of foundational digital skills.
• Support the AI Hub with bespoke training for new tools, agents, and prompt libraries.

• Strong data and digital skills alongside a passion for digital transformation, technology, and innovation.
• Experience in delivering live digital skills training to a multitude of audiences at all levels.
• Proven experience in designing and delivering digital/data training at scale, ideally within a professional services environment.
• Understanding of learning experience platforms (LXPs), Microsoft Suite (including Fabric and Power BI) and editing tools such as Camtasia.
• Strong stakeholder management skills, with a track record of effective cross‑functional collaboration.
• Experience managing complex relationships.
• Strong operational leadership, project management, and communication skills.
• Ability to drive cultural change and foster communities of best practice.
• Agility to adapt to rapid technological change.

• Hybrid and Flexible working.
• 27 days holiday (with the option of purchasing additional days).
• Lifestyle, health and wellbeing support, including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.
• Access to a suite of 300+ courses on demand developed by our in‑house Talent Development team.

At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs.

Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.