Front Office Trainee

Overview

About Thon Hotels

Passionately committed. We daily strive to create special moments for our guests. Professional hospitality. We aim to see, hear, and relate to all our guests. The power to please. We are keen to make a personal effort to ensure every stay is the best stay! Innovative. We constantly improve and invest in our hotels. Financially solid. An international company you can rely on.

Green. We matter to contribute to a more sustainable society for future generations being locally and internationally certified with green labels.

We are currently looking for a Front Office Trainee to join our dynamic team at Thon Hotel Bristol Stephanie
.

Great location
. Situated on the famous Avenue Louise.

Welcoming company culture
:
One of the smaller Thon Hotels in Brussels

Thon Residence Florence
:
We also take care of the guests of this Residence

• Family mindset
  . At Thon Hotels you are not a number, but an individual with your own skills, talents, and passion.

• Diversity
  . Our guests and your future colleagues come from all over the world.

• Flat hierarchy
  . No useless bureaucracy & corporate mentality.

• Autonomy
  . You are the actor of your career by doing the extra step without fear.

• Accessible
  . Our hotels are easily accessible in Brussels.

• Make guests feel welcome
  :
  You will learn how to greet guests warmly and professionally, creating a friendly first impression and contributing to a positive overall experience.

• Think ahead
  :
  Under the guidance of your supervisor, you will discover how to anticipate guest needs by preparing rooms, handling special requests, and adding personalized touches.

• Answer emails and phone calls
  :
  You will be trained to respond to guest communications—email, phone, and in-person—in a timely and professional manner. You will gradually practice managing inquiries, bookings, and guest concerns.

• Work in a dynamic environment
  :
  As part of your learning journey, you will experience a fast-paced and vibrant hotel environment, developing essential skills and gaining confidence in real hospitality situations.

• Problem solving
  :
  Throughout your internship, you’ll learn to identify issues quickly and apply effective solutions to support smooth operations and guest satisfaction.

• Forward thinking and organizing
  :
  You will be guided in planning ahead, organizing tasks, and maintaining clear workflows to support efficient service delivery and team collaboration.

• Hard-working
  :
  You are motivated to learn, committed to your tasks, and eager to improve every day.

• Team player
  :
  You enjoy working with others, value diverse perspectives, and contribute positively to the team atmosphere.

• Thorough
  :
  You pay attention to details and are willing to learn how to complete tasks accurately and professionally.

• Customer oriented
  :
  You enjoy making people feel welcome and helping them have a great stay.

• Good communicator
  :
  You enjoy interacting with people, ideally in English, French, and/or Dutch.

• Flexible
  :
  You adapt easily to different people, situations, and schedules, and you enjoy a varied workday.

• Financial compensation
  :
  According to your internship agreement.

• One meal per working day
  .

• Cleaning of working clothes
  .

• Accommodation
  :
  Provided based on availability and upon request.

• Professional opportunities
  : A successful internship may open doors to future job opportunities within Thon Hotels.

• Family event
  :
  You and your relatives will be invited to a special event celebrating our team members.

• Celebrate
  :
  Enjoy staff events where we celebrate successes together.

• A fun work environment
  :
  Join a friendly team with great colleagues.

A three-party internship agreement will be established between your school, you (the trainee), and Thon Hotels.