Meet & Greet Volunteer

Employer University Hospitals Bristol and Weston NHS Foundation Trust Employer type NHS Site Bristol Royal Infirmary/Bristol Eye Hospital/Bristol Haematology and Oncology Town Bristol Salary Volunteer Closing 08/02/2026 10:00

As an organisation we recognise the value of a healthy work‑life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under‑represented within the Trust.

Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content‑based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.

We are currently seeking volunteers to meet and greet visitors at entrances to our hospitals, and provide support to members of the public to find their way around our hospitals.

• Welcoming patients and visitors to the hospital site.
• Giving clear, uncomplicated directions to support patients and visitors to their destination.
• Accompanying patients and visitors to their destination, including use of wheelchairs, where appropriate.
• Responding to queries from patients and visitors, seeking support from the staff team if a query or task is beyond your responsibility.
• Directing patients and visitors to face‑mask and alcohol gel stations. Helping with the restocking of these stations and keeping the area tidy.
• Providing company to patients waiting.
• Volunteers in this role will spend most of their time standing / walking.

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond.

As a forward‑thinking multi‑award‑winning Trust and a digital exemplar committed to improving patient care, our world‑leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.

UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them.

Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

Please refer to the Role Profile document attached to this vacancy.

• Describes how skills, experiences and values will benefit others
• Explains why they want to volunteer
• Availability matches requirements of role

We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.

• As an equal opportunities employer actively working towards a diverse workforce we aim to and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we’re meeting our pledge.
• The Trust is committed to investing in and caring for all our staff. We will support you in…