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Senior Palliative Care Support Worker; Band 3

Job in Bristol, Bristol County, BS1, England, UK
Listing for: St Peter’s Hospice
Full Time position
Listed on 2026-01-27
Job specializations:
  • Healthcare
    Healthcare Nursing
Job Description & How to Apply Below
Position: Senior Palliative Care Support Worker (Band 3)
Senior Palliative Care Support Worker (Band
3)

The role of Senior Palliative Care Support Worker requiresindependent working in the community; applicants should have excellent communication skills and IT skills. You must be adaptable, reliable and highly organised in order to prioritise your workload effectively

This is a role where no two days are the same and you have the chance to improve the experience of patients and families when life is at its most difficult for them.

Main duties of the job

To provide holistic palliative care in the last 4 weeks of life

To provide emotional, physical and psychological support to patients, their families and carers

To work as part of the Hospice at Home team providing packagesof care and support for patients in their own homes. This will involve a variable shift pattern over 7 days including some night shifts. Colleagues engage in both lone working and working in pairs

To work autonomously to provide planned care for individualpatients with the support of, and accountability too, the Hospice atHome Registered nurses

To role model the values of the hospice at all times by following the St Peters Hospice PCSW Code of Conduct and to contribute to apositive team culture

To promote the safety and well-being of patients and their families at the end of life by following Hospice policies and procedures and working as part of a wider multi-disciplinary team.

About us

Weve spent over 40 years helping people die in peace, and with dignity. Combining compassion with clinical expertise, we provide patients with the best possible care at the end of their lives.

Were here for the people around our patients too those closest to them. Before, during and after a bereavement, we provide support thats remembered forever.

We think its that unforgettable support that inspires people to give back to St Peters. To fundraise for us. Donate. Volunteer. Were not exaggerating when we say that we couldnt do what we do without our wonderful supporters. We really cant thank them enough.

We want to help many more people to die well. And were doing this by teaching others. As a centre of educational excellence, we share our skills with other health professionals, helping the NHS and care homes to provide better end-of-life care.

Were here for all, for free, forever.

Job responsibilities

Provide nursing care for patients at the end of life Monitor the patients condition and record findings accuratelyverbally and in writing

Recognize changes in patients' conditions and take appropriate actionto escalate concerns in a timely manner

Have the ability to identify non-clinical concerns ie safeguarding,environmental risk, psychosocial challenges and communicate tothe relevant health care professionals

Effectively manage volatile or unpredictable situations and callfor help and assistance as appropriate for lone working this includes the use of a Lone worker device

Cope with the emotional impact of delivering a service where patient death is a regular occurrence and supporting family andcarers witnessing end of life can present challenging andheightened emotional environments.

Work collaboratively as a Hospice at Home team member and aspart of the multidisciplinary team to provide effective care delivery across an integrated health system

Support patients and carers to manage loss and change, includingbereavement support and advice on what to do when someone dies Maintain a safe working environment for patients, carers and staff through following policy and procedural guidelines and attendingstatutory and mandatory training

Work within the limits of own competence and responsibility andask for help as necessary

Competencies related to physical care provision as well as statutory and mandatory training need to be undertaken and kept up to dateand staff are expected to attend training provide for them to keepthem safe and effective in their role.

Use hospice resources efficiently and effectively thinkingof cost and environmental issues

Prioritize own workload and manage own time to ensurepriorities are met and quality is not compromised

This role requires the post holder to be physically able to provide care through the moving and handling of patients and equipment.

Working in patients homes there may be access issues such as multiple flights of stairs. The applicant will need to consider if theyare able to manage the physical aspects of the role.

This post requires a driving license and access to a car with business insurance

Communication (KSF
2)
Will frequently be required to use sensitive communication, usingthe highest level of interpersonal and communication skills, e.g.When dealing with dying patients, deteriorating patients and for patients with anxiety, agitation and panic attacks and supportingcarers who may be in a highly distressed state

Able to demonstrate active listening skills and understand complex information about the patient to be able to effectively addresspatient's needs

Ensure effective communication with the Hospice at Home team aswell…

Position Requirements
10+ Years work experience
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