Extra Care Shift Leader

As part of the management team at the extra care service to help ensure the provision of and directly provide personal care, basic health care and practical support as determined by assessed needs, to enable individuals to live as independently as possible in their care setting.

• With the Extra Care Registered Manager to participate in the formulation of detailed team objectives and policies.
• With the Extra Care Service Manager to ensure the effective and efficient implementation of Council policies and the achievement of the Council's objectives.
• To ensure that holistic care and support is provided to meet users physical and psychological needs and to promote the continuing spiritual, family and social life of the tenants, helping them to maintain social interaction with family, friends and the community in line with their wishes.
• To contribute to co-operative working across services in accordance with the Council's Vision and Values. To contribute to cross-service initiatives as required.
• To assist in ensuring effective external and internal working relationships are established and maintained with organisations and agencies relevant to the work of the service.
• To ensure effective and accessible communication with staff, service users, the general public and others as appropriate.

• In accordance with the individual service users care/service plan to supervise and participate in the provision of personal care to individuals. This may include, for example, help with:
• Getting up/putting to bed
• Personal hygiene
• Use of toilet/commode
• Catheter care including stoma and sheath care
• Assisting with prostheses (false legs/eyes etc)
• Application of simple dressings
• Foot and hand care
• Basic nursing care during illness and terminal illness
• Health promotion
• Person-centred support for those living with dementia
• Assisting residents to eat and drink which includes preparation of simple snacks and beverages and service of food (at the place where residents choose to eat)
• Assist with identified activities as set out within social and health care rehabilitation programmes, enabling service users to maximise their independence.
• To maintain high standards of confidentiality at all times.
• To be familiar with and practice in accordance with the Councils Vulnerable Adults Policy and practice guidelines and always relate any issues or concerns to a line manager.
• To promote, monitor and maintain health, safety and security in the workplace in accordance with Council procedures.
• To liaise with emergency and support services as necessary including ambulance, fire brigade, property services and police.
• Participate in and occasionally lead regular service and quality reviews
• Keep up to date written records about individual service users and maintain confidentiality of information in accordance with Council Policy and Data Protection legislation
• Complete any administrative procedures and related forms (for example daily record sheets, hand-over sheets, timesheets, and accident and incident forms) and use appropriate information as required
• Assist in the training and induction of new staff
• Contribute and participate in individual reviews, reports and care plans as required. Will on occasion be required to chair review meetings

• To promote and encourage effective teamwork
• To supervise Support Workers and catering staff in their responsibility for individual service users. To make pre-admission assessment visits to users where appropriate and necessary, and to prepare relevant assessment information verbally or in writing.
• Regular contact is to be maintained with all users who receive a service, and their carers to ensure that the requirements of care plans are being carried out effectively.
• Day-to-day contact with other agencies, e.g. GPs, CPNs and other health professionals to ensure the health and well-being of the service users.
• Regular contact with the Extra Care Service Manager for supervision and guidance.

• To be responsible for the general supervision of the scheme in the absence of the Extra Care Service Manager.
• To assist in managing and supporting the staff team in the performance of their day to day duties including the allocation of work rotas, supervision and support.
• To cover the role of caller responder: to hold the call handset and respond to emergency calls.
• Adverse Event reporting: to complete the notification of adverse events in line

the local authoritys governance requirements.

• To identify poor staff performance and report to the Extra Care Service Manager so that any action can be initiated.
• To undertake the supervision of a small group of staff and develop awareness and skills through one-to-one and group meetings and identification of training needs. To support and assess progress of those undergoing qualification/training, eg Care Certificates, to ensure quality and completion of the programme.
• To occasionally assist with the recruitment and…