Band 3 Palliative Care Support Worker - Inpatient Unit

Job Summary

Job Summary As we move forward with our strategy and develop our services, we are recruiting for Band 3 Palliative Care Support Workers to join the Inpatient Unit (IPU) Team. If you are a dedicated and proactive Health Care Assistant/Support Worker with an interest in working in End-of-Life Care we would like to hear from you. Joining the Hospice in this role will involve providing specialist palliative care for our patients and support for their families.

You will also work closely with the registered nurses and the wider multi-disciplinary team to ensure a holistic approach to care.

• To provide direct nursing care to patients on the inpatient unit
• To participate in and deliver care for patients requiring symptom control, terminal care, psychological, social, and spiritual care
• To work a variety of shift patterns and lengths of shift dependant on patient requirement
• To clearly document all care given
• To work collaboratively with MDT

We have spent over 40 years helping people die in peace, and with dignity. Combining compassion with clinical expertise, we provide patients with the best possible care at the end of their lives. We’re here for the people around our patients too—those closest to them. Before, during and after a bereavement, we provide support that’s remembered forever. We want to help many more people to die well, and we’re achieving this by teaching others.

As a centre of educational excellence, we share our skills with other health professionals, helping the NHS and care homes to provide better end-of-life care. We’re here for all, for free, forever.

• Date posted: 20 January 2026
• Pay scheme:
  Agenda for change
• Band:
  Band 3
• Salary: £24,937 to £26,598 a year
• Contract:
  
  Permanent
• Working pattern:
  Full-time, Part-time
• Reference number: STP
  1169115
• Job locations:
  St Peter's Hospice, Charlton Road, Bristol, Somerset, BS10 6NL

Within this enhanced role the post holder will support and work closely with the registered nurses to deliver a high standard of care to patients, families, and their carers in a safe and supportive environment without the need for direct supervision. To be an active member of the multi-professional team. The post holder will always maintain a compassionate and professional attitude.

Contributes to the high-quality safe care given on the inpatient unit and St Peters Hospice. Contributes to the positive, inclusive, and supportive culture of the inpatient unit. Participates in the training of other healthcare assistants and other members of the team. Understands own level of responsibility and accountability in relation to registered staff. Communicates clearly, effectively and appropriately with the multidisciplinary team, patients and their family, visitors, and carers.

Assist and provide personal care to patients. Following appropriate training undertake a range of specific clinical skills for patients that demonstrate an enhanced level of competency. Complete documentation of care in line with SPH Documentation standards using both paper and electronic systems. The post holder will function at a competency level in line with the requirements of the post and achieve and maintain both mandatory and statutory training requirements associated with the role.

Demonstrates working in line with the IPU behaviour framework. Communications: maintain a high standard of personal behaviour and ensure effective communication with all members of the multidisciplinary team, patients, carers, and relatives. Recognise the need to utilise alternative methods of communication. Use paper and electronic systems to retrieve and record patient information. Communicate with patients, carers, and families in a sensitive, supportive, and caring manner, considering their individual personal beliefs and preferences.

Apply the principles of information governance and patient confidentiality to all aspects of their role. Actively participate and contribute to discussions about patient care and department issues at handover and unit meetings. Ensure all documentation is completed accurately and legibly and in accordance with…