Housekeeper, Healthcare

Overview

Do you want a role that is an integral part of the patient’s journey through the hospital? If you enjoy being busy and in a role with pace, this could be the role for you. We have an exciting opportunity to join our inpatient ward team as a Ward Housekeeper on the Gastroenterology and Endocrine ward.

The Housekeeper role is patient facing. You will lead the meal service by helping patients complete menus, delivering meals and hot drinks, clearing away meals, and assisting with snacks. You will be responsible for topping up supplies, ordering equipment, cleaning and maintaining clinical equipment, ensuring the ward area is clean, welcoming and tidy, and reporting faults and completing general admin tasks.

This role requires someone with an interest in nutrition, who can work proactively and has excellent communication and organisational skills. The successful candidate must be able to work well under pressure due to competing demands. The post holder will need to be computer confident and willing to undertake training to be self-reliant using multiple NHS applications. They must be willing to work with the dietitians to ensure patient meal choices and nutritional intake are appropriate for their requirements.

We are looking for someone who can work 23 hours per week. Shifts are 11.5 hours per day and will be covered on a rotational basis, 7.00 am – 19:30 pm, including some weekends and bank holidays.

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital  are the regional Major Trauma Centre and an internationally recognised centre of excellence in a range of services and major specialties, and we are part of the Bristol NHS Group.

Recognised as the Best UK Employer of the Year for Nursing Staff at the Nursing Times Workforce Summit and Awards 2025, our vision is to enable our teams to be the best they can be to provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

The Housekeeper role is patient facing. You will lead the meal service by helping patients complete menus, delivering meals and hot drinks, clearing away meals and helping deliver snacks. You will be responsible for topping up supplies, ordering equipment, cleaning and maintaining clinical equipment, ensuring the ward area is clean, welcoming and tidy, and reporting faults and completing general admin tasks.

Education/Training/Qualifications

Essential criteria

• Numeracy and Literacy Level 2 or equivalent
• Evidence of full time education achievements
• IT skills, basic word, email, keyboard skills, data collection
• Ability and willingness to undertake appropriate training
• Evidence of commitment to continuing professional development

Work Experience

Essential criteria

• Experience of time management skills and prioritising work
• Committed to providing high quality care

Desirable criteria

• Experience of working in a health or social care setting

Knowledge/Skills/Abilities

Essential criteria

• Problem solving skills
• Good communication skills both written and verbal
• Ability to use initiative appropriately

Desirable criteria

• Demonstrate an awareness of healthcare policies and procedures

Personal Qualities/Special Circumstances

Essential criteria

• Flexible and adaptable to change, able to work a range of shifts and move across wards/ departments as needed
• Demonstrates calm, caring patient manner
• Enthusiasm and commitment to working within a healthcare setting
• Able to meet the physical demands of the role

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to…