Client Support Accountant

Position: Client Support Accountant
Location: Head Office - Hillcrest - 5 Grove Road, Redland, Bristol, BS6 6UJ

Working Hours: 09:00 – 17:30 Monday – Thursday, 09:00 – 16:00 Friday
Salary: Competitive

About Hillcrest Estate Management, founded in 1985 by Arthur G.W. Jenner, is a respected entity in the Residential Block Management sector, with offices in Bristol and Essex. With over 40 years of industry experience, we stand as one of the most established firms in the field. Hillcrest's exclusive focus on Leasehold Management underscores our dedication to providing specialised expertise in this area.

Hillcrest is part of the Trinity Property Group, an Odevo Group Company.

We value and promote a positive work-life balance. Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive a competitive salary that will match your skills and experience, as well as the following benefits:

• 24 days annual leave for work-life balance.
• Discounts on shopping and services through Perkbox.
• Employee Assistance Programme for confidential support.
• Hybrid and flexible work opportunities.
• Financial support for personal development.
• Opportunities for career growth.
• Recognition incentives.
• Cycle to Work scheme for a healthy lifestyle.
• Employee Referral Scheme for potential bonuses.

The Client Support Accountant is primarily responsible for providing administrative and accounting support to the Client Accountants.

• Completing weekly ‘open period’ checks and ensuring the system is up to date
• Preparing year end bank reconciliations
• Checking and uploading balancing charges / credits
• Issuing year end accounts in a timely manner
• Issuing Section 20B notices
• Budgets:
• Preparing standard and pro-rata budgets in accordance with the work planner
• Responding to Property Manager budget queries and highlighting areas of concern
• Accurately reviewing and tidying up budgets in preparation for issuing
• Uploading budgets to Propman and saving relevant documents
• Chasing up any late approvals of budgets
• Other:
• Preparation of quarterly financial reports
• Processing Service Charge Amendments in accordance with the signed request
• Recharge items (including utilities/insurance/other)
• Liaising with internal and external clients to resolve queries in a timely manner
• Professionally dealing with resident phone queries

• At least 1 year’s experience within Finance
• Ideally educated to ‘A’ Level standards (or equivalent)
• Ideally completed, or working towards AAT Level 4 / CIMA Certificate or QBE
• Experience of data input and general finance administration
• Sound understanding of double entry bookkeeping (payments & accruals)
• Intermediate computer skills (Microsoft packages, data manipulation, VLOOKUP formulas and pivot tables)
• Professional telephone manner
• Excellent attention to detail
• Responsible, reliable and approachable
• Ability to stay calm under pressure and prioritise workload

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Hillcrest Estates Management on Linked In or our website.