Partner Relationship Assistant Manager

Overview

Job Title: Partner Relationship Assistant Manager

Salary: £39,825 – £44,250

Locations: Edinburgh, Bristol or Leeds

Hours: Full-Time

Working Pattern: Our work style is hybrid, which involves spending at least two days per week or 40% of your time at one of our office sites

End Date Tuesday 27 January 2026

Flexible Working Options

We support flexible working –  for more information on flexible working options

We have a fantastic opportunity to join our team, supporting customers to meet a range of needs. You’ll play an important role in supporting our customer teams, collaborating with our external partners to improve customer outcomes!

• Solving problems as they arise and handling partner concerns. Maintaining relationships by finding the best technical and /or professional solutions, chasing to successful resolution and identifying key trends.

• Helping senior colleagues with ownership of 3rd party and adviser relationships.

• Preparing detailed documents, using multiple computer applications, including Microsoft Office whilst also summarising data for senior meetings.

• Processing data using established procedures and testing new ideas to see how we can improve on existing methods.

• Conducting independent research using primary data sources and selecting relevant information to enable analysis of key themes and trends.

Join us and, as well as making a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Great colleagues, transforming work spaces, hybrid working and a wide variety of career opportunities – you’ll find them all here.

• The ability to quickly develop and to maintain strong working relationships with internal and external partners. You’ll need to understand problem root causes and collaborate to quickly remove blockers for our customers.

• You’ll be able to have courageous conversations with multiples parties both providing and receiving and acting on feedback.

• A curious outlook and keen interest in making customer journeys and processes clearer and simpler, delivering better outcomes for customers.

• Evidence of taking financial data, working independently in a commercial setting to produce accurate insight and supporting commentary from multiple sources. Producing storyboard packs up to a senior level.

• Experience of handling large sets of data in Excel.

• Experience of working with Suppliers and 3rd parties in the financial services industry would be very useful.

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 28 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch.
We’d love to hear from you.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in…