SMCR & Personal Accountability Risk Manager

End Date Monday 26 January 2026

Salary Range £0 - £0

We support flexible working –  for more information on flexible working options

Flexible Working Options Hybrid Working, Job Share, Reduced Hours

Job Description Summary .

SMCR & Personal Accountability Risk Manager

Salary: £65,385 - £72,650 pro rata

Location(s): Bristol (preferred), Birmingham, Leeds

Hours: Part time (0.6 – 0.69 FTE) to include Thursday, Friday & Monday.

Working Pattern: Our work style is hybrid, which involves spending a minimum of 40% of our time at one of our Risk Hubs.

We’re on an exciting journey and there couldn’t be a better time to join us. We’re putting in place a fresh operating model for non-financial risk management across the Group, empowering our people to take end-to-end accountability for managing the risks that they face!

This means we’re changing how we do risk management, creating a team of risk specialists, to provide support aligned to our risk and control owners to deliver great customer outcomes.

We’re looking for a Manager to join our Senior Managers’ Regime (SMR), Colleague Conduct & Whistleblowing Risk Specialist team. You'll support the head of function in developing a Conduct & Compliance centre of excellence, to assist robust risk management in alignment with the Group’s Enterprise Risk Management Framework. You’ll provide insight and oversight on how the Group complies with requirements in Colleague Conduct and Whistleblowing.

You’ll directly lead compliance initiatives for how we manage the Senior Managers Regime. You’ll contribute to the approach and implementation of compliance policies, appetite and control objectives to enable the delivery of customer, regulatory and business strategic outcomes.

This role is part time (0.6 – 0.69 FTE) and must include working days on Thursday, Friday and Monday.

• Drive and deliver day to day compliance with the Senior Managers’ Regime with a high standard of quality and completeness.
• Analyse and assess the Conduct & Compliance risk and control environment using a wide range of sources that supports the implementation of Colleague Conduct risk policies and appetite.
• Provide specialist input on SMR, Colleague Conduct risk and Whistleblowing that helps Risk and Control owners to deliver against aligned customer, business and strategic outcomes.
• Coordinate and prepare documentation, including collating and summarising data and information, to enable the ongoing monitoring and reporting of the Group’s Colleague Conduct exposure relative to risk appetite.
• Identify and develop key risk, control and performance indicators to enable appropriate monitoring of appetite and policy.
• Contribute to the delivery of a risk and control oversight plan to assess compliance to Colleague Conduct, Senior Managers’ & Certification regime, relevant laws, regulations, industry standards and established controls.

• Good written communication skills, showing attention to detail.
• Willingness to learn and complete regulatory processes to a high standard of accuracy.
• Ability to understand and assimilate different sources of data and complex information to support with effective problem solving that leads to relevant conclusions and recommendations.
• Good knowledge of relevant laws, regulation, industry standards in SMR and/or Colleague Conduct and/or Whistleblowing risks.
• We're looking for a Risk professional with an understanding of Colleague Conduct Risk and Compliance with experience in the field or, alternatively, having gained expertise through experience in a related function.

• Previous experience of managing Senior Manager Regime compliance / regulatory applications.
• Building, interpreting and maintaining MI from different data sources.
• Completing monitoring / oversight or audit reviews.

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We…