Credit Controller

Credit Controller – Bishop Fleming Chartered Accountants

We’re looking for a talented Credit Controller to join our dynamic Finance team.

If you thrive in a fast‑paced professional services environment and bring a commercial mindset to credit control, this role is for you.

You’ll manage a diverse debtor portfolio – from large corporates to self‑employed individuals – so adaptability and strong relationship‑building skills are key. As the sole Credit Controller, you’ll take ownership of an efficient credit control process, ensuring invoices are paid promptly and client queries are resolved quickly. Bristol is the primary base location;
Exeter can also be considered.

• Build relationships with Partners as the key stakeholders across all Service Lines and regularly meet with them, ensuring coverage of all the Bishop Fleming offices.
• Build relationships with clients through telephone and email contact, chase payments for overdue invoices and ensure that terms of payment are adhered to.
• Regularly review outstanding debt with Partners and Client Relationship Holders and report issues to the firm’s Credit Committee – including agreeing the actions required to resolve aged debt queries as quickly as possible.
• Manage the automated dunning letter process and send out statements and reminder letters to clients as required.
• Work with the Finance team to ensure cash is allocated accurately.

• Previous credit control experience, ideally in the professional services sector.
• Strong communication, customer service and interpersonal skills with the ability to build relationships at all levels and influence stakeholders.
• Excellent organisational skills with the aptitude to identify problem accounts at an early stage.
• A commercial mindset, positive attitude and proactive approach to solving problems.
• Proactive and able to work on own initiative.
• Ability to adapt to change.
• Good IT skills with excellent attention to detail.

• Competitive holiday plus bank holidays.
• Extra time off at Christmas – we close between Christmas and New Year.
• A contributory pension scheme.
• Life assurance.
• Simply Health cashback plan including 24/7 online GP service and counselling services.
• Perkbox discounts and rewards platform with over 4,000 perks and discounts.
• Yulife employee wellbeing app.
• Social events with active social committees that plan internal and external events.
• Numerous opportunities for development.

We are committed to welcoming new people into an inclusive working environment, where everyone is given equal opportunity to reach their full potential. We support a culture where people are valued and treated fairly with respect and differences are understood and celebrated. The more varied our workforce, the broader the expertise within our business. That’s why we’re committed to equality of opportunity, diversity and inclusion at every level.

Please contact Grace Harris, Recruitment Advisor if you would like to discuss this opportunity further.