Credit Controller

Join to apply for the Credit Controller role at Bevan Brittan LLP
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Bevan Brittan is a leading commercial law firm. Alongside our recognised expertise in housing, local government, and health and social care, we are specialists in the construction, energy and resource management, higher education and financial services sectors.

Supported by our valued business services professionals, our award‑winning and growing legal teams provide almost 2,000 organisations with commercial, corporate, property, finance, regulatory, employment and litigation (commercial and clinical negligence) legal and advisory services.

As a responsible business, we embrace four values:
Relationships, Reputation, Responsible and Results. These give us a sense of purpose. They influence the decisions we make and how we work with each other. Importantly, they motivate us to deliver meaningful outcomes for our clients and the communities that we're part of.

Consistently recognised as one of The Times Best Law Firms and highly ranked across the legal directories, we are proud of our hard‑earned reputation. Our 2023/24 financial results confirmed both revenue and profit growth for an eleventh consecutive year, ensuring our ability to continue investing in our people.

Looking to the future, we're targeting ambitious growth and success. And we're looking for the best people to be part of it.

Based within the credit management team, with the Finance department, the successful candidate will be responsible for the effective cash collection for all clients based within an assigned ledger. This role is based in our Bristol office, with hybrid working available.

• To meet & exceed monthly cash collection targets
• To manage a portfolio of clients (internal & external)
• Maintain and improve relations with existing and future clients by using strong interpersonal and professional skills.
• To contribute to monthly reporting requirements
• Develop strong interpersonal relationships with staff and partners.

• Following up on unidentified payments received
• Contact clients via the telephone to confirm that (a) bills have been received & (b) date by which bills will be paid
• Keep a record of all communication with the customer with the aid of the 3e credit management system (CMS)
• Investigate and resolve all queries relating to non-payment of invoices. Send copy invoices, credit notes
• Reconcile accounts if required
• Report to credit manager on outstanding issues and advise at an early stage of potential debtors problems.
• Meet with internal clients to discuss (a) Aged debt for their respective areas (b) Raise any concerns with non-payment of debt
• Provide all our clients with an outstanding debt recovery service by understanding their personal needs and processes.
• Deliver a service second to none in a cost effective manner.
• Participate in sending out daily credit control letters & regular statements when required.
• Manage relationships with the clients in order to reduce exposure to potential bad debt whilst ensuring client satisfaction
• Comply with Firm's procedures and manuals.
• Carry out additional duties as and when required

• Ability to prioritise efforts to maximise cash collection
• Good working knowledge of the regulatory environment including SAR's and Money Laundering
• Good working knowledge of Microsoft Excel and Word
• Strong communication skills - a professional & confident approach
• Establish strong working relationships with Partners, Fee Earners and Team Assistants
• Coordinate with other members of the credit team and wider finance teams to ensure that all tasks are completed on time
• Excellent prioritisation and time management skills.
• Organised, with lateral thinking skills and an eye for detail
• Ability to demonstrate working under one's own initiative and as part of a team

Not applicable

Full‑time

Finance

Law Practice

Location:

Bristol, England, United Kingdom