Security Concierge; Corporate

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• Role: Security Concierge
• Team: Business Services
• Location: Bristol
• Working Pattern: Full time
• Why this role matters: This is a pivotal opportunity to support the business in providing an efficient, flexible front and back-office support service to both internal and external clients.

We are currently seeking a professional Security Concierge to provide Client Suite security and safety support in one of the UK’s fastest growing law firms. We are dedicated to providing an exceptional service to both internal and external clients taking pride in the environments we manage.

As the ideal candidate for this role, you will have sound judgement, be meticulous, have a high level of attention to detail and be very organised – all pivotal in ensuring an exceptional greeting with a warm and professional demeanour. You will be the first point of contact for clients, visitors, Partners and employees, working collaboratively with the Business Services team, stepping in to support team members when required.

Maintaining a thorough knowledge of the services and procedures, you will be responsible for delivering an end‑to‑end customer experience.

You will require a flexible approach to working arrangements owing to involvement in a rota system that sometimes requires an ad‑hoc approach. Working as part of a busy, friendly unit in a fast‑paced environment your hours will be on a rota system between the hours of 08:00 and 18:00 (36.25 per week).

• Awareness of vulnerable persons and understanding of cultural differences in interactions.
• Providing concierge duties, including welcoming clients, customers, Partners and employees, and providing a site induction.
• Managing access control for staff, visitors, and contractors.
• Carrying out security patrols and Health & Safety checks and monitoring CCTV as required.
• Prompt response to emergencies, ensuring that the necessary action is taken at the time of the event.
• Completion of accident, incident and near miss reports.
• Challenging and handling confrontational situations in a calm, professional and legal manner when required.
• Monitoring Fire, Security, and Intruder Alarms.
• Undertaking a range of admin tasks, including meeting room and car park bookings.
• Meeting room set up & clear down.
• Assisting with the provision of food and beverage service.
• Event support.
• Fire Marshal and First Aider.
• Occasional out of hours support.

• An SIA Door Supervisor or Security Guarding licence (essential).
• Previous experience of working in a high‑end hospitality or Front of House environment is essential.
• Experience of working within a professional, corporate security environment.
• Enjoy dealing with people at all levels.
• Excellent communication skills and a strong customer focus.
• Intermediate IT Skills including Microsoft Software Packages (e.g., Excel).

• An ambitious growth strategy that opens up opportunities for our people to make their mark.
• A client base that spans household names, thriving startups, and ambitious enterprises.
• A culture built on our values of being refreshingly human, entrepreneurial, inclusive and collaborative.
• A strong focus on being a responsible business with a commitment to sustainability and giving back to our communities.
• Comprehensive professional development and training – whatever your role and level we have training that will support you to achieve your goals.
• Awards and Accolades: [Insert notable firm achievements, rankings, or certifications].

• Competitive salary and performance‑linked bonus.
• Enhanced parental leave policies.
• Healthcare and wellbeing initiatives (e.g., mental health support, gym memberships).

Let’s make your next career move the start of something extraordinary.

We are proud to be an Equal Opportunities Employer. As part of our commitment to diversity and inclusion, we invite applicants to complete optional demographic questions. Any information you choose to share will be anonymised and not linked to your application.

For applicants in Northern Ireland:

To meet our obligations under the Fair Employment & Treatment (NI) Order 1998, we monitor community background and sex to promote equality of opportunity. While you’re not required to answer these questions, we encourage you to do so. Your responses will be used anonymously for reporting to the Equality Commission and will not influence any recruitment or employment decisions.

To find out more about Diversity and Inclusion at our firm –