Regional Operations Manager

The Vacancy

Pharos Generator Services an RSK Group company are recruiting for a Regional Operations Manager to join the team based in Bristol, UK
. This is a full-time, permanent position.

• Drive wider operational improvements:
  Beyond regional management, you will identify and implement best practices, process refinements, and efficiency gains that can be scaled across the entire business.
• Manage a team of Regional Service Managers, Engineers, Apprentices, and Administrative staff, ensuring they are trained, motivated, and equipped to meet objectives.
• Take responsibility for regional business performance, including service/remedial quotations, engineer coordination, and spares management.
• Champion a strong safety culture, ensuring compliance with all health and safety regulations and standards.
• Maintain strong relationships with key clients, handling escalated issues to ensure timely and effective resolution.

• Proven experience in operations management, preferably in the standby generator or related industry.
• A track record of implementing operational improvements and process changes that benefit the wider business.
• Strong leadership and people management skills, with the ability to motivate and develop a high-performing team.
• Excellent organisational and time management skills, with the ability to prioritise tasks in a fast-paced environment.
• Full UK Driving License is essential.

• Competitive salary
• Flexible working
• Contributory pension
• 22 days holiday (increasing to 25 days after year one) plus Bank holidays
• The opportunity to develop your professional experience working with our expert team and diverse client base

RSK will not accept unsolicited CVs from agencies other than RSK PSL or Secondary agencies.

Pharos Generator Services (PGS) is a UK-based company with more than 60 years’ experience in the power generation industry. We specialise in supplying, installing, commissioning, repairing and servicing diesel backup and emergency-power systems. Our diverse client base includes the Ministry of Defence, telecommunications giant British Telecommunications, the NHS, police and fire services and facilities management companies. Our state-of-the-art engineering services and support have been mobilised to the aerospace, automotive, telecommunications, electrical infrastructure and railway sectors.

PGS has been actively researching and exploring new clean fuel technologies to complement the switch to renewable sources of energy. Many organisations are relying on diesel generators for backup power. Our ambition is to explore how renewables and battery storage could be an alternative in certain situations. This transition will position PGS as an established provider of backup power supplies, thereby enabling our expansion in the UK and abroad.

Pharos Generator Services is part of the RSK Group, a leading integrated environmental, engineering, and technical services business providing dynamic, multidisciplinary services to a wide range of sectors. RSK was founded in 1989 and has grown considerably since then.

At RSK, we operate as a group of businesses that work together seamlessly, aiming for growth through diversification. Our strategy helps us build a strong and resilient business, capable of weathering external challenges, while also providing greater value to our clients and more opportunities for our employees.

Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are crucial to our company, and we recognise that our success hinges on our colleagues' growth. We're committed to preserving RSK's people-first culture, promoting innovation, and fostering a supportive and caring environment for collaboration. At RSK, we want you to be part of our successes and help you reach your career aspirations.

We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel.

We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that…