Field Service Engineer; CCTV​/Fire​/Access Control

Field Service Engineer – Security (Bristol / Cardiff)

Schneider Electric invites you to join our Bristol / Cardiff Team as a Field Service Engineer in our Security business.

You will join an experienced team supporting a diverse and exciting customer base, including landmarks such as Airport, Shopping Centre, Pharmaceutical and Manufacturing facilities. You will deliver security support, take a proactive approach, develop meaningful relationships with customers, and demonstrate our values while helping to drive service transformation and software solutions.

• Provide security (CCTV, Access control and Fire) support to your allocated customers.
• Embed and follow Safety as our No.1 priority with adherence to HSE policies, ensuring requirements are met with the regular review and submission of RAMS, POWRAs, use of PPE and Near‑Miss reporting.
• Operate within Schneider Electric policies and guidelines to ensure safe and responsible work, taking a zero‑tolerance approach to unsafe behaviour.
• Take ownership of your customer base to meet or exceed contractual requirements and deliver best‑in‑class service and high CSAT scores.
• Work closely with customers to identify operational issues that can be resolved.
• Provide clear and concise Service Visit Reports (SVRs) that demonstrate the value of Schneider Electric.
• Understand the region’s financial commitments and work with the Service Operations Manager to deliver on Field Quote orders, proactively identifying solutions for improvements, energy savings, upgrades or repairs.
• Advise and assist the Service Operations Manager / Sales Team with larger opportunities.
• Participate in the team call‑out rota and support other members wherever possible.
• Embrace and become a role‑model for Schneider Electric process and policy adoption, delivering service in the region to the highest ethical standards.
• Continuously develop technical and industry knowledge through the Schneider Electric Training School and stay abreast of technological developments.

• Qualified in Engineering/Electrical or possess equivalent level of experience.
• Previous experience in a Field Service environment, caring for customers.
• Motivated, eager to learn about the product range Schneider Electric can offer its customers.
• Ability to work independently without supervision.
• Fluency in English (written and verbal) is mandatory.
• A full driving licence.

• Competitive salary & Bonus Scheme.
• Company Car.
• 28 days annual leave plus public holidays.
• Holiday Buy & Sell programme.
• Pension scheme.
• Employee Share Ownership Programme.
• Health & Wellbeing support options.
• Gym Flex.
• Open Talent Market – internal mobility and access to mentors & projects globally.
• Shopping & Dining discounts.
• Learning Portal.

Schneider Electric is an Equal Opportunity Employer. We provide equal employment and advancement opportunities regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Please submit an online application to be considered for any position with us. This position will be posted until filled.

Based on the original description, the role is still open and no closure indication is present.