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Collections Officer

Job in Bristol, Bristol County, BS1, England, UK
Listing for: Peopleforce Recruitment Ltd
Full Time, Part Time, Contract position
Listed on 2026-02-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 14.5 GBP Hourly GBP 14.50 HOUR
Job Description & How to Apply Below
Position: Collections Officer (Contract)
Collections Officer – Bristol.
Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing).
This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income.
In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work.
You must provide three days per week that you are available to be on call as well as two weekends in a month. You will then be allocated to 1 day per week and 1 weekend in a month to be on standby. The weekly standby you will do will run from 6pm-6pm and the weekend standby you cover will be Friday 6pm – Monday 6pm.

On the days you are on standby, you may not have any call outs or prebooked visits. On these occasions you would be paid a standby rate of £22 for the full day, you could be called out anytime including late  will work for your team’s region, but you must be prepared to travel up to 50 miles.
Please do not apply to this role if you are interested in full time work or have other part time work where you cannot commit to three days during the week and two weekends in a month.
FYI - In hours is 8-6pm and out of hours is 6pm-8am
* £22 per 24-hour period standby
* £14.50 per hour in hours rate
* £17 in hours call out rate
* £18 out hours prebooked visit
* £37.50 per hour out of hours rate
What we are looking for:

* Driving license and access to own vehicle (Not needed if this is a London based role)

* Attention to detail (proven experience)

* Organisation

* Customer service / customer facing experience

* Flexibility

* Somebody comfortable with a week’s course of training
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