Part Time Customer Service Supervisor

Job Overview

From colleagues to customers, people are at the heart of everything we do at LKQ Euro Car Parts. Our Customer Service Advisors listen carefully to our customers, understand their concerns, and resolve them efficiently.

We are a people‑first organisation, putting the customer at the core of everything we do, and we also prioritise our colleagues. As part of a £13 bn global organisation, we offer a highly competitive package, flexible working options and the chance to progress both locally and globally. We’re looking for people who love what they do, are passionate about delivering the very best and make it their business to excel, whatever their role.

• Providing first‑class service to customers via our web platforms
• Handling daily enquiries/complaints from customers and branches over the phone, chat and email
• Increasing customer satisfaction and retention
• Improving website conversion through effective parts identification first time
• Taking orders from customers over the phone when needed
• Ensuring all customer contacts are logged in the system
• Making the customer top priority at all times.

• Customer service experience
• Strong phone handling skills and active listening
• Ability to adapt to different types of characters
• Experience working in a fast‑paced environment

Your hands may be full in this role, so the ability to multi‑task is essential! This is a fantastic starting point at LKQ Euro Car Parts and a great way to have an overview of the entire business. We encourage internal progression, so with this role the opportunities are endless.

• Pension
• 22 days annual leave
• Hapi benefits retail discount
• Staff discount
• Genuine career progression
• Access to a 24‑hour Employee Assistance Programme, offering financial and wellbeing support

LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivaled range of vehicle parts to over 18,000 customers through a world‑class logistics operation in the UK and Ireland. We lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future. If you want to start your career with LKQ Euro Car Parts apply now.