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Customer Service Operations & Process Improvement Specialist
Job in
Bristol, Bristol County, BS1, England, UK
Listed on 2026-01-15
Listing for:
Irish Life Group Services Limited
Full Time
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A financial services company based in Bristol is seeking a Customer Service Operational Specialist to enhance process controls and improve customer outcomes. The role involves supporting operational teams on complex cases, leading improvement initiatives, and ensuring compliance. Ideal candidates possess strong analytical skills, experience in Lean / Six Sigma methodologies, and effective communication abilities. A competitive salary and comprehensive benefits package are offered, including a pension and medical insurance.
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