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Customer Service Rep Customer Success Mgr./ CSM

Customer Service Ops & Process Improvement Specialist

Job in Bristol, Bristol County, BS1, England, UK
Listing for: Canada Life Assurance Europe plc
Full Time position
Listed on 2026-01-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading insurance company in Bristol is seeking a Customer Service Operational Specialist to enhance process efficiency and support operational teams. This role involves ownership of process improvements, expert training for colleagues, and handling complex queries and complaints. The ideal candidate will have a strong background in data analysis and Lean methodologies, along with excellent organizational skills. Competitive salary and benefits package including a pension scheme and comprehensive rewards are offered.
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