Customer Service Representative

Hire and Sales Coordinator - Bristol

Join GAP Group Limited as a Hire and Sales Coordinator at our Bristol depot. GAP Group is an equal opportunities employer.

• Processing all hire desk administration, including customer and supplier queries.
• Managing a range of incoming and outgoing hires per day.
• Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities.
• Load checking vehicles and working effectively with the depot team of drivers and fitters.
• Resolving customer complaints and supplier issues efficiently.

• Previous experience within a high-volume hire desk role is desirable.
• Excellent customer service skills with a focus on increasing sales.
• Effective communicator with strong organisational skills and attention to detail.
• Proficient IT skills, working knowledge of MS Office including Outlook and Excel.
• Strong team player with the ability to work with own initiative.
• Passion for customer service and a drive to learn, even if you lack a survey hire background.

• Competitive salary and bonus scheme.
• Up to 25 days annual leave plus bank holidays.
• Option to buy up to 5 days additional leave.
• Contributory Pension Scheme.
• Life Assurance.
• Employee Welfare Fund (company‑funded social events).
• Cycle to Work Scheme.
• Health & Wellness (well‑being hub, employee assistance helpline, annual flu jab).

To apply, upload your CV and complete our short application form. We will take it from there.

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER