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Hire Controller

Job in Bristol, Bristol County, BS1, England, UK
Listing for: Wernick Group Limited
Full Time position
Listed on 2025-12-30
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Clerical
Job Description & How to Apply Below

About Us

Wernick Hire, a proud member of the Wernick Group, is the UK's leading provider of both permanent and temporary modular buildings and site accommodation. Celebrating 90 years of trading since 1934, we have a rich history of growth and success, doubling our profits in the last five years. Our continued success is driven by the quality and dedication of our workforce.

Location

First Way

Role Overview :
Hire Controller

We currently have an opportunity for a talented individual to join our team as a Hire Controller. Our Hire Controllers are at the heart of our depots, making everything happen. This is a very busy role, requiring someone who can wow our customers, go the extra mile, pick up the phone, and work effectively under pressure.

Key Responsibilities
  • Provide first‑class customer service.
  • Prepare hire contracts, quotations, and any other necessary correspondence.
  • Handle and record customer enquiries and source new business.
  • Follow up on quotations and enquiries.
  • Prepare accurate weekly and monthly reports.
  • Maintain accurate and up‑to‑date records.
Skills and Experience
  • Excellent written and verbal communication skills.
  • Strong attention to detail.
  • Ability to multi‑task and prioritise a busy workload.
  • Numerate.
  • IT literate, particularly in Microsoft Office (Excel, Word, Outlook).
  • Experience as a Hire Controller or similar in the hire industry is a distinct advantage.
Key Attributes
  • Committed to offering first‑class customer service.
  • Enthusiastic team player who engages colleagues and willingly shares knowledge.
  • Motivated self‑starter.
  • Methodical approach.
  • Displays integrity in all interactions.
  • Ability to work effectively under pressure.
  • Proactive.
  • Expert time manager.
  • Highly professional with a positive attitude.
Benefits
  • Competitive salary and bonus scheme.
  • Generous holiday allowance (rising with service).
  • Option to buy extra holidays.
  • Option to sell or carry over up to 5 days holiday.
  • Christmas shutdown.
  • Early finish on Fridays.
  • Group pension.
  • Annual salary review each January.
  • Life assurance of 2 × annual salary.
  • Personal accident insurance.
  • Free onsite parking.
  • Employee assistance programme.
  • Training and progression opportunities.
  • Family‑run and well‑established, secure company.
  • Open door policy.
  • Cycle‑to‑work scheme.
  • Employee referral scheme.
  • Benefits scheme (discounted retailers).
  • Corporate eyecare scheme through Specsavers.
  • Direct communication with MD/CEO and staff satisfaction surveys.

We are an equal‑opportunity employer and welcome applications from all sections of the community. We look forward to receiving your application and thank you for your interest in our company.

Any unsolicited CVs will be sent at the recruitment agency’s own risk and will be interpreted as ‘gifts’. We reserve the right to engage with candidates directly.

The company is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.

Note:

This vacancy may close earlier than the stated closing date depending on application numbers.

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