Compliance Administrator

.Compliance & Support Services Officer

Salary: £32,000 PALocation: Bradley Stoke, BristolWorking Pattern: Hybrid (after 4-6 weeks)

REED are representing our client in the search for a Compliance & Support Services Officer

This is a fantastic opportunity to join a professional, supportive organisation in a key role responsible for ensuring compliance with all relevant regulations while delivering high-quality support services to fee earners and clients.

If you thrive in a structured, compliance-led environment and enjoy supporting operational excellence, this role could be your perfect next step.

Key Responsibilities

Compliance Duties

1. Regulatory Compliance Monitoring

• Ensure the business complies with industry requirements including KYC, Client Onboarding, Company Secretarial, AML, and GDPR.
• Maintain awareness of regulatory changes and their impact.
• Support the preparation and submission of regulatory reports.

2. Policy Development & Review

• Assist in developing and updating internal policies and procedures.
• Monitor their effectiveness and implementation across departments.

3. Internal Audits

• Conduct or assist with internal audits.
• Identify areas of non-compliance and help create corrective action plans.

4. Training & Awareness

• Support the delivery of compliance-related training.
• Promote a strong culture of ethical and compliant working.

5. Record-Keeping & Reporting

• Maintain accurate compliance records, training logs, and audit documentation.
• Assist in preparing reports for management and regulators.

6. Risk Management

• Help identify, assess, and mitigate compliance risks.
• Support development of business risk management strategies.

7. Investigations

• Assist with investigations into compliance concerns or breaches.
• Document findings and support corrective actions.

Support Services Responsibilities

• Assist with completing and submitting client requests and returns within deadlines.
• Ensure all tasks are completed professionally, accurately, and on time.
• Create job plans that promote efficient working.
• Collaborate with fee earners to streamline processes.
• Provide administrative support, including outgoing correspondence.
• Professionally handle overflow telephone calls.
• Assist with resource allocation to meet departmental targets.
• Support wider Support Services teams when required, including reception duties and client hospitality.
• Represent the business at events as needed.
• Carry out any additional duties as requested by senior leadership.

About You

We are seeking someone who:

• Is educated to A-Level standard (or equivalent).
• Has 2+ years' experience in compliance, regulatory affairs, or a similar role.
• Demonstrates strong understanding of industry regulations.
• Has excellent attention to detail and organisational skills.
• Communicates clearly and professionally, both verbally and in writing.
• Is confident using Microsoft Office (case management experience beneficial).
• Works well under pressure and within deadlines.
• Builds strong, supportive professional relationships.
• Is resilient, proactive, and detail-oriented.

Benefits & Working Arrangements

• Hybrid working after 4-6 weeks
• Income protection & life assurance (post-probation)
• Green initiatives:
  • Green car purchase scheme
  • Cycle-to-work programme
• Salary-sacrifice pension option
• Annual leave:
  • 28 days incl. bank holidays
  • 33 days for qualified employees