Inward Investment Support Officer

The Enterprise, Inward Investment and Innovation service is responsible for delivering business support, innovation and cluster development, and inward investment activity, alongside a focus on trade and international partnerships, to drive a joined up and effective business account management programme. Reporting to the Business Development Manager, the Support executive will work in the Inward Investment team to support the delivery of international and inward investment campaigns, lead generation activity, and targeted business support to secure new investment and jobs in the West of England region.

You will undertake tasks in a specialist service area that support Executives and Senior Officers attracting new investment and delivering business support activity aimed to encourage businesses to locate and expand in the West of England, driving economic growth. Core to the Support Executive role will be enquiry handling and triaging ensuring timely response and excellent customer service; use and development of lead generation tools and bespoke CRM;

stakeholders and key partners engagement, including monitoring and reporting; support to develop compelling propositions and campaigns to attract new inward investment. The Support Executive will work with the team to successfully deliver lead generation activities including events and delegation hosting, manage a pipeline of investment leads, and support investors account management and aftercare programme.

If you have an accessibility need, disability, condition or need any additional support that means you might require changes to the application or recruitment process (for example, you might need to submit your application in a different format), please get in touch with our Resourcing Team at Resour We are here to assist and accommodate your needs.

• Self-motivated with the ability to prioritise, problem-solve, and multitask
• Excellent communicator - clear, persuasive, and confident with senior stakeholders
• Flexible, adaptable, and willing to travel or work flexible hours when needed (e.g. the role will require the successful applicant to be available to travel to support client and delegation visits and attend events in person, mainly within the West of England region, occasionally travelling to national and international events if required).
• Highly organised and deadline-driven
• Strong partnership-building skills and with excellent customer service. We believe in fostering a culture of continuous learning and development, empowering you to thrive in your career. We prioritise your growth and success by providing a diverse range of learning and development opportunities. Our goal is to keep you motivated, equipped with essential skills, and confident in delivering excellent services.
• Alongside the opportunity to lead change, drive strategic initiatives, and make a real difference in the West of England, we offer an excellent benefits package including:
• 26 days annual leave, plus bank holidays, rising to 31 days after 5 years continuous or reckonable service. There is also the option to increase your annual leave with our annual leave purchase scheme.
• 1 day of paid leave each year to volunteer
• Local Government Pension Scheme with an employer contribution of 15.3%
• Flexible, family friendly and hybrid working options to ensure you achieve the best work/life balance and career goals. We follow a hybrid working model with typically 2 or 3 days in the office each week.
• Reduced bus fare travel across the West of England
• The West of England is an amazing part of the world to live and work. We are based in a new bright and airy office, with all the latest technology, close to Bristol Temple Meads Train Station.
• The salary for this role is £34,434 - £37,280. This is the full-time equivalent salary, and will be pro‑rata for part‑time. We advertise salary ranges for job roles, with new appointments for external candidates typically starting at the lowest salary point. In exceptional cases, where higher skill levels or experience are applicable, the salary point may be adjusted to secure the best candidate.
  
  This approach allows for potential year‑on‑year salary increases, offering progression and appropriate rewards to employees.