New Business Relationship Manager - Healthcare

New Business Relationship Manager - Healthcare

Join to apply for the New Business Relationship Manager - Healthcare role at Allica Bank

Allica is the UK’s fastest growing company – the fastest‑growing fintech firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in fintech. Established SMEs are the backbone of local communities, representing over a third of our economy – yet they have been largely neglected by traditional high‑street banks and modern fintech providers.

Our Healthcare team was formed in 2021, with a team of Specialist Relationship Managers supporting lending and banking needs for Care Home operators, Specialist Care operators, and Children’s Day Nurseries. Allica has built a reputation of expertise within the sector and delivers for our introducers and direct customers.

In addition to providing outstanding service, our Specialist Relationship Managers build deep levels of understanding and trust with their care customers, and learn their ambitions, goals and motivations. They support customers through the provision of appropriate Allica Bank products including Business Current Accounts, Savings Accounts, Commercial Loans, Asset Finance, and Working Capital Facilities.

As a relatively new bank, our customer portfolios are built to allow for growth, so new business development is a critical part of the role. Specialist Relationship Managers must be confident and capable of winning new business.

They also approach potential Healthcare SME customers directly and continue to build a strong network of local trusted SME advisors such as accountants (but not commercial finance brokers – these are handled by our dedicated broker team). We expect our Specialist Relationship Managers to be recognised as sector experts, trusted partners, and business financial experts in the healthcare sector.

This role is primarily focused on growth & business development. The successful candidate will build their portfolio from scratch from new business they win, and manage these relationships once onboarded, supported by an in‑team Portfolio Manager.

• Be the go‑to Specialist Relationship Manager for care operators across the country through strong and trusted external relationships.
• Build and relationship‑manage a portfolio of Healthcare SME customers, understanding their needs and business aspirations, and identifying opportunities to support them via Allica Bank products and services and through your external network.
• Originate Healthcare SME lending opportunities from initial enquiry through to completion, including writing credit papers in line with Allica’s credit policy and appetite, and working with operational teams to ensure smooth delivery.
• Create and deliver the business plan for your sector, including new business objectives, and actively manage your objectives and personal development plan.
• Transaction debt levels will typically be in the range of £0.5–£10m.
• Responsible for all lifecycle customer management – monitoring covenant compliance, quarterly MI, feedback, reviews of audited accounts, analysing cash‑flow forecasts, and business plans.
• Work with the existing team of Specialist Relationship Managers who focus on broker‑introduced business to build overall team profile across the sector.
• Collaborate closely with all areas of Allica – including our Business Development and Accountancy Partnership Teams – to maximise the opportunity to present a strong and unified proposition to our target markets.
• Contribute positively to Allica’s culture and always promote our values of In it Together, Lead by Example, Need for Speed, Straight Bat, and Own It.
• Comply with all mandatory policies and adherence to operational procedures to maintain internal controls.

• Highly capable Business Developer and Relationship Manager with a long‑term track record of building high‑value, trust‑based, long‑lasting referral relationships.
• A deep understanding of the Healthcare sector and SME banking, which must include a strong background in commercial lending to the care sector.
• Demonstrable history of…