Broker Relationship Development Manager

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With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

We are looking for a Broker Relationship Development Manager (BRDM) to join our team in Bristol
, working closely with the Branch Manager for day-to-day activities.

This is an exciting opportunity for someone who is either:

• Currently in a Broker Relationship Development Manager role, or
• In a sales, junior sales, or Development Underwriter role and ready to take the next step in their career.

  The successful candidate will play a key role in driving broker development in the Bristol market
  , helping us achieve our ambitious growth targets for 2026
  .

  Working closely with underwriting teams, you will build and maintain strong broker relationships that contribute meaningfully to business performance in both retention and new business. A strong understanding of broker segmentation, Arch propositions, and the ability to interpret and report against key performance indicators is essential.

  We’re looking for someone with analytical and problem‑solving skills, market awareness, and the ability to prioritise effectively. Strong communication skills are vital for engaging with internal stakeholders, strategic partners, and the regional broker community.

  Key Tasks And Responsibilities
  • Visit brokers in the region to identify, nurture, and develop new business opportunities and support retention.
  • Collaborate to engage national broker networks and understand their regional strategies.
  • Work with UKR Marketing and Product Managers to ensure strong Arch visibility in the region.
  • Support underwriting teams to resolve broker issues and achieve regional profit and retention goals.
  • Lead performance‑driven conversations with brokers to positively influence outcomes and raise awareness of Arch propositions.
  • Maintain deep knowledge of Arch products, coverage levels, and competitive differentiators.
  • Monitor Arch performance in the region and implement actions to address issues.
  • Gather and report market intelligence and broker feedback to identify emerging opportunities.
  • Generate new business through broker events and relationship‑building activities.
  • Ensure compliance with regulatory and risk management responsibilities.
  • Champion customer satisfaction initiatives to meet production and service goals.
  • Contribute to the development of sales collateral and business presentations.
  • Document broker meetings in line with Arch engagement processes.
  • Report changes in the broker landscape to maintain an accurate regional view.
  • Promote a collaborative team environment and act as a visible role model.
  • Demonstrate strong communication skills across listening, negotiating, presenting, and reporting.
  • Show high self‑motivation and adaptability in a dynamic working environment.
  • Provide leadership and contribute to regional business discussions.
  • Interpret complex data and communicate insights effectively.
  • Feed market intelligence into other Arch functions.
  • Manage multiple priorities and meet deadlines.
  Role Requirements & Skills
  • Strong analytical skills to understand business dynamics and anticipate trends.
  • Proven ability to build, manage, and influence broker relationships.
  • Excellent written and interpersonal communication skills.
  • Experience with commercial insurance metrics and performance analysis.
  • Attention to detail and ability to work under pressure.
  • Strategic thinking and contribution to business planning.
  Qualifications
  • Underwriting authority is highly regarded but not essential.
  • Full UK driver’s licence.
  • Minimum A-level standard preferred.
  Experience
  • Minimum of 5 years’ experience developing business relationships in a commercial insurance environment.
  • Candidates from sales, junior sales, or Development Underwriting roles are encouraged to apply if they are ready to take the next step into a Broker Relationship Development Manager position.

  Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria.
  
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