Business Resiliency Planner

Business Resiliency Planner - Staines, Bristol, Cheadle (Hybrid)

Location:

Staines, Bristol, Cheadle (Hybrid).

ADP is hiring a Business Resiliency Planner to protect the organization’s business assets through a Global Business Resiliency Program that establishes a single framework for managing risks associated with the recovery from business disruptions and disaster events.

In this role, you will be involved in providing insight, guidance, and direction on the continued development and effectiveness of the global Business Resiliency Program, including foundational activities such as Business Impact Analyses, developing BCPs with the business, and modeling diverse exercise types. You will leverage technical skills to develop scripts, APIs, and collaborate with business intelligence, reporting tools and workflow automation.

• Develop expertise with ADP’s business continuity systems, platforms, tools, and services, configuring custom objects, fields, and page layouts; building workflow and approval processes; building formulas and validation rules; building reports & dashboards; building flows and process builders; configuring user roles, profiles, record sharing, and security settings.
• Work with vendors to troubleshoot or address issues with BCP tool/software and dev/test environments.
• Maintain data imports/exports and troubleshoot errors/issues with BCP tools/software.
• Contribute to developing, implementing, and maintaining the business continuity program framework including Business Impact Analysis (BIA), Business Continuity Planning (BCP), Plan Walkthrough, and Tabletop Exercising.
• Ensure BC Program governance of Business Resiliency Policy and Standard to ensure compliance with ADP’s business continuity requirements.
• Provide business & technical guidance to the Global Business Resiliency partners; drive engagement and accountability for Business Continuity planning and preparedness.
• Become a trusted advisor and contribute to raising operational risk and business resiliency awareness throughout the organization.
• Provide training and access to business continuity program resources.
• Work with and facilitate discussions and business continuity planning with the business to integrate concepts/design for existing or new systems, software, applications, and processes critical to services, verifying alignment with business expectations.
• No supervisory responsibilities but provide informal guidance to new team members.
• Provide 24x7 support for emergencies that may require activation of Global Business Resiliency plans; assist recovery/business resumption teams in implementing response and alternate operating strategies.

• Typically requires a Bachelor’s Degree in Business, IT or Security.
• Conceptual and practical expertise in Business Resiliency and basic knowledge of related disciplines.
• Ability to be a self‑starter; able to work independently and as part of a team, especially remotely.
• Soft skills to build client rapport and relationships, while maintaining scope, focus, and desired performance.
• Must possess critical thinking skills to provide consultative solutions.
• Strong analytical, organizational, and decision‑making skills; strong verbal and written communication skills; able to interface and coordinate work effectively with business leaders and senior level management.
• Team oriented self‑starter, with a high degree of initiative.
• Recognize and deal appropriately with sensitive and confidential information.
• Detail oriented and can meet inflexible deadlines.
• Possess a mature ability to deal with stress and use sound professional judgment.
• Solve practical problems and react quickly and calmly to changing or emergency circumstances.
• Willing to work extended hours including nights, weekends, and holidays; working hours based on the country assigned.
• Willing to travel domestically and internationally, sometimes on short notice.
• Customer support oriented.

• Prior experience with business continuity software or other internationally recognized tools.
• Ability to successfully deliver training in various business continuity subjects.
• Fluent in multiple languages (e.g., Spanish,…