Client Host

Responsibilities

• Cover JLL Front of House Service as Client Host for our Bristol Office.
• Welcome & direct guests to meeting rooms, escorting & taking coats as required.
• Ensuring that all JLL meeting rooms, services, facilities and public areas are maintained to the expected high standards.
• Provide information on the available facilities, arranging viewings and accompanying clients on tours of the facilities as and when required.
• Communicate the needs of the client accurately and timely to the relevant parties providing services for events.
• Provide support as requested by the Front of House Manager-UK and/or other support teams.
• Assist with bookings when required.
• Be aware of room status in client rooms at all times & support internal rooms appropriately, ensuring the room is ready prior to the next booking.
• Maintain a strong awareness of business activity & communicate all updates with your team members.
• Comply with the JLL – Front of House Services Standard Operating Procedures, and invest in supporting each other, learning together and celebrating our success.

• Good educational background & a solid command of written & spoken English.
• Experience of working within a Corporate or Hotel Reception in a fast‑paced environment.
• Strong customer service skills.
• Professional/confident telephone manner and excellent oral & written communication skills, good computer literacy.
• Ability to use initiative and remain calm under pressure.
• Immaculate presentation.
• A strong team player with the ability to multi‑task & prioritise work commitments.
• Flexible approach to departmental requirements.
• Good sense of humour & an approachable personality.

Our people at JLL are shaping the future of real estate for a better world by combining world‑class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We’re JLL – a leading professional services and investment management firm specialising in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real‑estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.

That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real‑estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognised with awards for our success by organisations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future.

And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together. Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real‑estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process.

We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.