Mailroom Administrator

Mailroom Administrator

£24,570 plus excellent benefits (Work Level 6C)

Full time, 37.5 hours
Monday to Friday with flexible hours between 7:00am-5 legislation 5pm, to be agreed

Bristol, Almondsbury - office based, free onsite parking

We’re looking for an administrator to join our mailroom team.

In this role, you’ll support all departments across Co‑op Legal Services by processing incoming and outgoing post and through inputting data on to the case management system. We’ll look for you to confidentially handle these documents, playing a key role in making sure we’re as organised and efficient as possible. You’ll be joining a socially responsible business where we put people at the heart of everything we do.

• Open, sort, collect and process mail from across Co‑op Legal Services to support the business in delivering an excellent customer service
• Scan confidential documents received onto the case management system so that the documents can be assigned to the correct cases
• Deliver un‑scanned items to the relevant person or department
• Identify the case reference on any unreferenced documents to accurately prepare them for scanning
• Provide site services support as required to ensure that visitors are welcomed, and deliveries are received
• Store, retrieve and distribute wills, handling all documents with care and confidentiality

• Excellent organisation skills, with the ability to prioritise effectively
• Excellent attention to detail and accuracy
• The ability to pick up new processes and systems with training
• Previous experience in an administrative role is desirable but not essential

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• 30% discount on Co‑op products and 10% off other brands
• Stream – early access to a percentage of your pay as you earn it
• Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice
• 24/7 colleague support service
• Training and support for your development and career progression
• Cycle‑to‑work scheme

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications‍ഥ mitään