Sales Coordinator

Sales Coordinator

Location:

Longwell Green, Bristol

Hours:

Monday - Friday, 8:30am - 5:00pm

Salary: £27,000

Fixed term 12 months

• Service Contracts & Customer Support:
  Prepare and issue quotations for service contracts.
• Track, chase, and renew service contracts while updating all relevant documentation.
• Set up new service contract numbers and maintain accurate customer records.
• Produce and manage renewal and service due reports.
• Respond promptly to customer enquiries via web and email.
• Liaise with customers and internal teams to resolve invoicing and account-related issues.
• Update customer contact information and ensure customer intelligence remains accurate and up to date.

• Process job sheet requests and raise service work orders for A Serv, B Serv, LBK and monthly services.
• Monitor the Service Due Tracker weekly to ensure timely scheduling.
• Review SLAs and prepare supporting documentation for management approval.
• Coordinate with the accounts team to manage invoicing, credit notes, and aged debt follow-up.
• Verify and log all purchase orders and contracts accurately.

• Manage and maintain pre-qualification documentation, certifications, and tender submissions.
• Regularly check "Find a Tender" for new business opportunities.
• Support in preparing documentation for customer audits and compliance checks.

• Previous experience in sales coordination, service administration, or contract management.
• Strong proficiency in Microsoft Office including Excel, Word and Outlook, as well as CRM and ERP systems.
• Excellent communication skills, both written and verbal.
• Experience with tender submissions and pre-qualification processes is advantageous.
• High attention to detail with a proactive approach to process improvement.

• EOT Bonus Scheme:
  Receive a share of company profits, recognising your contribution and encouraging ownership and motivation.
• Training & Career Progression:
  Ongoing opportunities for professional development and upskilling.
• Company Pension Scheme.
• Private Medical Scheme:
  Capped excess of £100 for any treatment.
• Life Assurance Scheme:
  Includes access to additional healthcare support and counselling services for overall wellbeing.
• 23 Days Holiday plus bank holidays:
  Increases with length of service.