Learning Management System Administrator, Library

Roger Williams University Job Posting:
Learning Management System Administrator, Library

Learning Management System Administrator, Library

At Roger Williams University, students are prepared to be thinkers and doers ready to solve challenging problems with innovative solutions. RWU offers 50 majors and robust offerings of graduate and professional programs across eight schools of study including Rhode Island's only law school, with campuses on the coast of Bristol and in the heart of Providence, R.I. With small classrooms and a focus on undergraduate and graduate research and community engagement, a Roger Williams education blends the strength of liberal arts and professional studies, providing all students with the depth and breadth of interdisciplinary thinking and well‑rounded knowledge necessary to succeed in our interconnected, global world.

RWU is committed to strengthening society through engaged scholarship so that students graduate with the ability to think critically and apply the practical skills that today's employers demand.

Roger Williams University seeks to recruit and support a broadly diverse community of faculty and staff. We value all races, genders, identities, and abilities. RWU is committed to creating a thriving community that encourages lifelong learning, professional development, and academic innovation.

• Administer, configure, and maintain the LMS, ensuring optimal functionality and user experience.
• Manage LMS transition projects, including data migration, system integration, and end user training.
• Oversee the integration and management of third‑party instructional technologies and tools within the LMS.
• Collaborate cross‑departmentally with IT, instructional designers, academic affairs, the libraries, faculty, and other stakeholders to align LMS functionality with institutional needs.
• Manage SIS integrations, authentication protocols (e.g., SSO, LTI, API connections), and data security measures.
• Provide 1st and 2nd tier support, providing advanced troubleshooting and technical support for LMS‑related issues.
• Develop and deliver faculty and staff training on LMS tools, best practices, and emerging technologies.
• Help other Instructional Technologists and part‑time employees, providing guidance and leadership in instructional technology.
• Prepare and revise documentation materials for end‑users, ensuring clarity and accessibility.
• Keep departments and faculty informed of relevant trends in technology, determining product positioning and communication plans for new learning technologies.
• Evaluate, test, and advise on new instructional technologies, including streaming and digital multimedia tools.
• Manage site‑wide configuration settings, initial course templates, and branding of the LMS application interface.
• Collaborate with stakeholders to establish and enforce LMS policies, governance, and system updates.
• Stay current on LMS trends, updates, and best practices to enhance the learning environment.
• Write and maintain comprehensive documentation for LMS configurations, integrations, user guides, and troubleshooting procedures.

• Bachelor's Degree.
• 2-3 year of relevant experience.
• Experience configuring and managing an LMS in a higher education or corporate learning environment.
• Cross‑departmental collaboration experience, including working with IT, academic leadership, and faculty.
• Strong expertise in LMS integrations with Student Information Systems (SIS), authentication methods (SSO, LDAP, etc.), and API connections.
• Proficiency in managing third‑party instructional technology tools (e.g., video conferencing, proctoring, content authoring tools, etc.).
• Excellent project management and problem‑solving skills.
• Strong communication and training abilities, with experience in delivering LMS workshops and documentation.
• Knowledge of data security, compliance, and accessibility standards in online learning environments.
• Experience configuring SIS integration technology between an LMS and Banner/Colleague SIS, LDAP authentication, third‑party vendors, and building blocks (e.g., Panopto).
• Ability to troubleshoot and resolve issues on a production LMS,…