Lake Compounce - Seasonal Human Resources Training Specialist

locations:
Lake Compounce, 822 Lake Ave, Bristol, CT 06010, United States of America Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose:
* Bringing Families Closer Together by Creating Memories Worth Repeating*. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

The Human Resources Training Coordinator plays a crucial, seasonal role in ensuring operational readiness by preparing all new and returning seasonal hosts for the upcoming season. This involves leading comprehensive orientation programs and specialized training focused on updating policies and procedures, ensuring compliance with safety protocols, and delivering exceptional Heartspitality guest service. The coordinator also assists the Human Resources department with high-volume seasonal recruitment, records management, uniform management, employee events, and helping to maintain positive employee relations.
** We are currently looking for a:
** Lake Compounce - Seasonal Human Resources Orientation Leader/Trainer
** Roles & Responsibilities:
** The Human Resources Training Coordinator plays a crucial, seasonal role in ensuring operational readiness by preparing all new and returning seasonal hosts for the upcoming season. This involves leading comprehensive orientation programs and specialized training focused on updating policies and procedures, ensuring compliance with safety protocols, and delivering exceptional Heartspitality guest service. The coordinator also assists the Human Resources department with high-volume seasonal recruitment, records management, uniform management, employee events, and helping to maintain positive employee relations.
** Roles & Responsibilities:
*** Welcome hosts and guests with a smile and positive attitude
* Professionally and legally represent Lake Compounce to ensure continued compliance with all federal, state, and local employment laws
* Distribute uniforms and keep track of inventory
* Create host s and name tags
* Schedule host orientations and ensure all hosts complete the required onboarding activities
* Conduct Park tours for new employees
* Assist with the coordination and execution of exciting host events
* Ensure that each employee is hired into Workday and has completed all onboarding tasks prior to start of orientation
* Assist with the creation of learning content for orientation and other scheduled training sessions
* Respond to host inquiries via phone and email
* Become knowledgeable of performing the essential duties of other Human Resources positions and backfill these positions when needed
* Perform copying, filing and various other administrative duties
* All other duties assigned by leadership
** Language:
** Ability to read, write, and speak fluent English;
Spanish or other bilingual language skills are a plus.
** Education &

Work Experience:

*** 1-2 years of related work experience in HR or Training highly desired.
* College education preferred but equivalent work experience will also be considered
** Requirements:
*** Must be at least 18 years of age to comply with Connecticut Child Labor Laws
* Weekend availability is
** required
* * for this position.
* Ability to work flexible schedule, including evenings, weekends, and holidays
* Must have reliable transportation to and from work for your scheduled shift
* Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
* Ability to portray a positive, professional attitude
*…