Site Relationship Manager; Digital Operations

Site Relationship Manager (Digital for Operations)

Filton (Hybrid - approx. 60% onsite) 35 hours per week | Long-term contract opportunity

£26.16 per hour PAYE or £35.0 per hour Umbrella

Contract:

6 Months +

We're looking for an experienced Site Relationship Manager (SRM) to act as the strategic interface between Digital/IT functions and a large industrial manufacturing site.

This is a business-facing, relationship-driven role focused on enabling operational delivery, shaping the site-level digital roadmap, and ensuring digital solutions effectively support shop-floor and operational teams.

You’ll work closely with site leadership, operations, and digital teams to align priorities, manage demand, and drive adoption of digital solutions — acting as a trusted advisor rather than a hands‑on technical specialist.

• Build and maintain strong, trusted relationships with site leadership and operational stakeholders
• Act as the single focal point for all Digital/IT activities at site level
• Shape and maintain the local digital strategy and roadmap aligned to business priorities
• Translate operational needs into clear digital demand and priorities
• Coordinate digital deployments, ensuring alignment with production activities
• Promote digitalisation and automation using existing digital products and services
• Ensure business continuity for digital solutions used across the site
• Lead stakeholder communication during incidents and support root cause analysis
• Champion cyber security awareness and good IT/OT practices on site
• Drive continuous improvement, challenge existing ways of working, and support change
• Work with suppliers and service partners to monitor performance and service levels

• Strong stakeholder and relationship management experience
• Background in IT, Digital, or Technology-enabled roles (hands‑on technical delivery not required)
• Experience working in an industrial, manufacturing, or operational environment
• Understanding of how digital and IT solutions support shop‑floor operations
• Confident communicator, able to engage with both operational teams and senior leaders
• Experience coordinating across multiple digital or IT domains

• Experience in roles such as IT Business Partner, Digital Business Partner, or Site IT Lead
• Exposure to IT/OT environments
• Awareness of cyber security practices in operational settings

• Hybrid working available, with regular on‑site presence required
• Occasional travel may be required
• Role requires eligibility for export control / security clearance
• Long‑term assignment with potential extension

Apply now to take the next step in your career