Pro Customer Service​/Sales

Join to apply for the Pro Customer Service/Sales role at The Home Depot
.

Mission:
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Key responsibilities:

• Build and maintain professional relationships with Pro customers.
• Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations.
• Provide outstanding service based on unique project needs, assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge.
• Meet monthly sales goals and other metrics to drive sales in the store.
• Collaborate with team members to maintain a clean, organized, and safe environment; resolve delivery issues.
• Communicate Home Depot’s advantages over competitors.
• Support store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety.
• Use bilingual communication skills when required at certain locations.

Not Applicable

Full-time

Other

Consumer Services