Marina Operative

Location: Saltdean

Job Opportunity:
Marina Operative

Location:

Brighton Marina

Contract:

Permanent

Hours:

Rota dependent

Role Overview
This is a varied, customer-facing Marina Operative position suited to someone who enjoys being outdoors, working with boats, and being right at the heart of marina operations. You will have responsibility across the entire marina environment.
You’ll be one of the key faces on site, supporting berth holders, visitors, contractors, and seasonal staff, while helping ensure the marina runs safely, smoothly, and professionally at all times.

Key Responsibilities
Customer Service & Front Desk

Acting as a first point of contact for berth holders and visitors
Providing friendly, professional customer service both in person and over the phone
Assisting with berth holder renewals and general enquiries
Using marina systems, computers, and payment machines
Helping to resolve remote issues such as electricity supply problems for berth holders

You’ll be highly visible around the marina – if you’re within a few metres of someone, you’ll be expected to acknowledge them and offer help where needed.

Marina & Boatyard Operations

Regularly walking the pontoons to check the condition, safety, and general presentation of the marina
Carrying out general marina maintenance tasks, including moving bins and keeping communal areas tidy
Supporting boatyard activities as required
Assisting with tasks such as jet washing, handling lift blocks, and moving safely on and off vessels
No requirement to operate heavy machinery, but confidence working around boats is essential
Team & Site Support

Working closely with the wider marina team, including seasonal staff
Supporting safe working practices and maintaining high standards across the site
Representing the marina positively at all times
Ideal Candidate

Strong customer service skills and a friendly, approachable manner
Comfortable using computers and basic systems
Practical, hands-on, and happy working outdoors in all weather
Confident around boats and water
Flexible, reliable, and happy with a varied role
Previous marina, boating, or marine experience is beneficial but not essential

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