Junior AV Engineer

Location:

Bridgwater, South West, United Kingdom (Kinly)

Title: Junior AV Engineer

Contract Type: Full-time, Permanent

Salary: £30,000 - £35,000 (dependent on experience), plus company benefits

Hours: Monday – Friday; 40‑hour working shifts covering 7 am–4 pm and 9 am–6 pm

Interview Process: 2 stages (Virtual and Face‑to‑face)

Yorktel‑Kinly is a unified global leader in collaboration, systems integration, and managed services. We focus on transforming work spaces, simplifying complexity, and empowering people. Our in‑house expertise includes AI‑powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision.

• Respond to reactive support calls and perform planned preventative maintenance visits
• Conduct daily room checks, prioritising critical spaces and ensuring system functionality
• Log and update service documentation for all tasks performed
• Identify and communicate faults clearly to the helpdesk and escalates where required
• Resolve straightforward issues independently while seeking guidance for complex faults
• Develop understanding of both digital and analogue audio/video signals (HDMI, Display Port, DVI, etc.)
• Build working knowledge of AV networking concepts such as Dante and multicast

• Set up and test AV systems for meetings and live events
• Check microphones, displays, and audio levels prior to use
• Support and, where appropriate, operate smaller internal events independently
• Assist senior engineers in delivering large‑scale or high‑profile events
• Liaise professionally with clients to confirm requirements and provide reassurance on‑site
• Contribute to post‑event reports and continuous improvement feedback

• Set up and support day‑to‑day video and audio conferencing sessions
• Carry out checks and certification of relocated or newly installed systems under guidance
• Perform first‑line diagnosis of conferencing issues and escalates when needed
• Support rollout and testing of conferencing software and firmware updates

We are seeking a technically minded individual with a developing understanding of Audio‑Visual and Unified Communications systems. You should have some prior exposure to AV, IT, or related technical environments and the confidence to troubleshoot straightforward faults under your own initiative.

• Be enthusiastic about building a career in AV and eager to expand their technical knowledge
• Communicate clearly and present themselves professionally in a customer‑facing environment
• Demonstrate reliability, adaptability, and attention to detail
• Possess a basic understanding of computer networks, signal types, and AV system functionality

• Role involves travel to various sites within Bridgwater, with occasional trips to Bristol when needed
• Flexibility around shift patterns and reactive service schedules will also be required
• Shuttle bus service into the main office may increase commute time; living within one hour of the area is preferred
• If you are selected for interview, and need any reasonable adjustments made, please let the Talent Acquisition team know at the point of scheduling
• If you require details of the vacancy or the application process in an alternative format, please email  outlining your requirements

Yorktel‑Kinly is committed to providing equal opportunities in employment. All qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics’. We welcome your application.

Entry level

Full‑time

Other

IT Services and IT Consulting