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Network Operations Center Technician
Job in
Bridgewater, Plymouth County, Massachusetts, 02324, USA
Listed on 2026-03-11
Listing for:
Insight Global
Full Time
position Listed on 2026-03-11
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Overnight: 11PM-7AM Monday-Friday (days noted are the start of their respective shifts)
Salary: $26/hr-OT-firm on 40 hours a week but OT eligible
JOB DESCRIPTIONAn employer is looking for a NOC Help Desk candidate in the Tampa, FL, area. The candidate will be working in a NOC that doubles as a call/support center for their customer. This position focuses on tier 2 network troubleshooting support. The candidate will be responsible for working on any escalated tickets as well as network monitoring.
REQUIRED SKILLS AND EXPERIENCE- 2+ years of experience within a helpdesk environment
- Good understanding of network troubleshooting to include connectivity and latency
- Understanding of ports, protocols, IP addresses
- Basic Windows and Linux commands
- Excellent communication and customer service skills
- must be comfortable working the overnight shift:
Wed-Fri 9pm-7am and Sat 7pm-7am
- Physical security experience (access controls, CCTV, cameras, etc)
- IT certifications (A+, Network+, Security+)
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