Senior QA Automation Engineer CRM Platforms; MS Dynamics 365 & Salesforce

About the role

As an Automation Test Lead – CRM Platforms (MS Dynamics / Salesforce), you will make an impact by driving high-quality testing strategies and automation solutions for enterprise applications. You will be a valued member of our Technology & Engineering team and collaborate closely with project managers, developers, and client stakeholders to ensure seamless delivery of business-critical solutions.

• Lead testing efforts for Microsoft Dynamics 365 Service and Sales Cloud, including Power Apps.
• Design and implement robust automation testing frameworks using tools like Selenium and Python.
• Develop and execute test strategies, plans, and scripts aligned with SDLC and Agile methodologies.
• Manage defect tracking and reporting using tools such as ALM, XRAY, and JIRA.
• Act as the onsite point of contact for client management, ensuring smooth offshore/onsite coordination.

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2–3 days a week in a client or Cognizant office in Raritan, NJ or Bridgewater, NJ, USA
. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

• 10+ years of experience in Testing, including Microsoft Dynamics 365 and Automation
  .
• Proven expertise in Automation Testing with hands-on experience in Selenium and Python.
• Strong knowledge of SDLC, testing methodologies, and Agile practices.
• Experience with Jenkins, Bitbucket, and SQL.
• Excellent communication and analytical skills; ability to work independently.