AVP, Reporting Disability

AVP, Reporting for Disability

Met Life is recognized on Fortune magazine’s list of the 2024 "World’s Most Admired Companies," Fortune World’s 25 Best Workplaces™ for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ®. Through its subsidiaries and affiliates, Met Life is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to individual and institutional customers.

With operations in more than 40 markets, the company holds leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Met Life’s 150‑year heritage in disciplined risk‑management positions it to deliver strong, risk‑adjusted returns and tailored solutions that help clients meet their unique objectives both today and tomorrow. Met Life is also the largest institutional investor in the U.S. with $609.3 billion of total assets under management as of September 30, 2024, and is ranked #60 on the 2024 Fortune 500 list.

The firm is committed to building a purpose‑driven and inclusive culture that energizes its people and helps create a more confident future for people around the world.

Location: Bridgewater, NJ;
Whippany, NJ; NYC;
Cary, NC;
Tamp, FL (minimum 3‑day‑a‑week hybrid schedule)

The position sits within the newly consolidated Data and Analytics (D&A) organization supporting the U.S. Business of Met Life. U.S. D&A assists all business lines of Met Life’s U.S. business (about two‑thirds of Met Life Global by earnings) with everything related to data, analytics and data science, from data infrastructure, data governance, data engineering, data modeling, data analysis to business intelligence, data science and AI.

Met Life is seeking an experienced AVP of Reporting for Disability product initiatives within its Group Benefits business. The objective of these initiatives is to responsibly expand Met Life’s market share in the Disability & Absence space and to improve employer and participant satisfaction with Met Life’s Disability offerings while meeting cost targets.

This individual will report to the Vice President of D&A for Absence, Disability & Life and collaborate with key stakeholders on the Disability product, U.S. Technology, and Sales & Service teams to ensure that the D&A reporting and dashboarding functions enable key Disability business goals and values.

The role will oversee D&A efforts to develop, deliver and continuously improve Disability reporting and dashboard solutions for customers and operational and service areas, supporting the Disability product’s business goals and the New Frontier strategy. The role is responsible for ensuring high‑quality, accurate and timely reporting solutions, evolving the function beyond delivery to generate actionable insights that drive business outcomes and enhance client experience.

The role also partners with Data Operations and Data Platforms teams, upholding reporting resilience and providing production support.

• Develop and manage the backlog for Disability reporting and dashboarding in the ADM model, in collaboration with Disability business and U.S. Tech leadership.
• Oversee the delivery of Disability‑aligned reporting solutions in the ADM model, including standard and customized reports, dashboards and data feeds.
• Drive substantial automation of the reporting process via AI and self‑service enablement.
• Partner with Data Ops and Data Platform teams to respond to incidents affecting Disability reporting and data pipelines, including support for customer impact analysis, mitigation steps, remediation steps, and root‑cause and permanent fixes.
• Regularly review reporting inventory for consistent usage and relevance in the Data Reporting pillar, adding reporting hygiene, enhancements and performance optimizations to the backlog.
• Establish and enforce governance standards for reporting inventory across internal and external stakeholders, including ownership, SLA definitions, change controls, notification protocols and usage monitoring.
• Oversee intake of reporting requirements tied to new business initiatives, evaluating downstream impacts…