Digital Product Designer

Join to apply for the Digital Product Experience Designer role at Bausch + Lomb

Bausch & Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world. Our mission is simple, yet powerful: helping you see better, to live better. Our portfolio includes over 400 products and a global presence with a deep history in eye health research and development.

The Global Digital organization seeks a passionate and highly motivated Digital Product Designer who will set design standards for a human-centered journey, collaborate with business, technical, and product leaders, and help create a customer-centered experience. The role involves hands-on design work and active problem solving to support daily product delivery.

• Define and shape the experience strategy with the product team, facilitating sessions with stakeholders and users to define design goals and product requirements
• Create a design strategy related to research insights, execution, and continuous integration
• Synchronize customer research and map customer journeys across teams
• Synthesize customer insights across research for each journey level
• Take ownership of creating design deliverables
• Create design artifacts such as journey maps, personas, wireframes, and Figma clickable prototypes
• Build and maintain design systems
• Collaborate with Product teams to define UX success metrics and translate insights into actionable design enhancements
• Advocate for accessibility standards (e.g., WCAG) and inclusive design in all phases of the product lifecycle
• Collaborate with content strategists
• Support delivery of work and provide tools for implementation teams to achieve sprint goals
• Identify and remove team impediments
• Align the roadmap with the product vision and customer voice
• Seek continuous improvement in solving technical problems and challenging the status quo
• Attend events and sessions with a customer-focused approach
• Write user stories and acceptance criteria to enable development and manage the user-facing backlog
• Partner with QA and product teams to validate design implementation and ensure quality
• Monitor post-launch product performance and user feedback to inform iterative design improvements
• Contribute to governance and documentation of the design system for consistency and scalability

• A bachelor’s degree with 4+ years of relevant work experience in product design, Agile, and Scrum; consulting experience a plus
• 3+ years of experience in product design with Health Tech and eCommerce exposure a plus
• Expert in design tools (e.g., Figma, Miro)
• Strong collaboration skills with cross-functional teams
• Knowledge of digital and software delivery, technology, and industry principles
• Experience in Agile Scrum teams, backlog and release planning, and writing user stories
• Proficiency with JIRA, Azure Dev Ops, and related tools
• Domain-specific technical awareness to support backlog development and unblock the team
• Strong written and verbal communication skills and ability to collaborate in a global, matrixed environment
• Proven problem solver who can lead the team to progress
• Experience acting as the voice of the customer

Note:

This role is eligible for a hybrid work arrangement, up to two days remote per week and three days at our Bridgewater, NJ corporate office. This position may be available in US locations:
Bridgewater, NJ.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

For U.S. locations that require disclosure of compensation, the starting pay is between $ and $. The estimated salary range reflects an anticipated range; actual base salary offered may depend on factors. U.S.

-based employees may be eligible for incentives, medical/dental/vision, disability and life insurance, a 401(k) plan with company match, tuition reimbursement, holidays, well-being benefits, sick time, floating holidays, and paid vacation.

Job applicants should be aware of job offer scams; please read Bausch + Lomb's Job Offer Fraud Statement. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor employment visas at this time.