Intern - Client Services

Overview

Come discover what our employees already know: work here matters everywhere. At Syneos Health, we’re growing and evolving, which means you’ll have endless opportunities to collaborate with passionate experts around the world and build your dream career.

We bring together the best clinical and commercial minds to create a better and faster way to get medicines into the hands of patients who need it most. We’re a global biopharmaceutical solutions company that was built with the purpose to achieve one goal: shortening the distance from lab to life. Learn more about Syneos Health.

An internship with us gives you the opportunity to work side by side with passionate problem solvers on powerful and fulfilling work. Our collaborative culture inspires you to learn from the expertise surrounding you and to share your own knowledge and experience with colleagues. You’ll be asked to speak up and challenge the status quo – you have a voice and will be encouraged to use it.

Additionally, over the summer, there will be opportunities to participate in events just for our interns: social events with other interns, career development workshops, community service projects, and networking with senior leaders – just to name a few!

The US Deployment Solutions Client Services team is seeking a summer intern to join us to work on improving our internal communications. In this role you will work closely with the SVP Commercial Operations. This summer, the CS team will welcome an intern to support the design, training, and implementation of a new Ways of Working (WOW) framework for our top accounts.

Our WoW document will provide a standard operational blueprint that will be implemented across all accounts. Its purpose is to create clarity, consistency, and alignment between Client Services, cross‑functional partners, and our clients. Each WoW document provides a concise, top‑line summary of how an account operates and what “good” looks like. This initiative is a high‑visibility, cross‑functional effort that will shape how we collaborate with clients and drive consistency across our most strategic relationships.

• Partner with CS leadership to identify and prioritize the accounts that will adopt the Ways of Working framework first.
• Support the design and rollout of training, including preparing materials, coordinating sessions, and helping drive adoption across teams.
• Assist with governance design, ensuring the Ways of Working document remains a living, evolving asset.
• Host or support office hours to help teams understand and apply the framework.
• Prepare updates and insights for our bi‑weekly Raise the Bar governance meetings.
• Develop project artifacts, including status reports, templates, and communication materials.

We are seeking someone who is interested in a challenge! Our summer project is run by three “Type A” senior leaders who have high expectations but love to make challenging projects fun. We need someone who has an inquisitive mind, is not easily intimidated, likes asking questions, is a skilled writer, and while we will provide significant guidance and air cover – you need to be able to work independently.

• Business writing and communication:
  Crafting clear, concise, and professional materials for leadership and client‑facing teams.
• Relationship building:
  Working closely with CS leaders, CS account teams, and cross‑functional partners.
• Strategic thinking:
  Understanding how operational frameworks influence client outcomes and internal alignment.
• Project coordination:
  Managing timelines, tracking progress, and supporting structured governance.