Associate Director, Commercial Capabilities L&D - Rx Pharmaceuticals

Associate Director, Commercial Capabilities L&D - Rx Pharmaceuticals

Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.

Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170‑year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe.

We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.

The Associate Director, Commercial Capabilities Learning & Development is responsible for identifying and closing functional skill and knowledge gaps across the Pharmaceutical organization. This role builds capability in the areas that most directly drive performance: sales model coaching, product/clinical fluency, business acumen, analytics proficiency, account strategy, access pull‑through, and brand execution. Success is measured by commercial impact, through direct links to commercial KPIs.

• Build the Commercial Capability Development strategy in partnership with the Head of Commercial Learning. Help gain alignment on the enablement roadmap across leadership.

• Design scenario‑based learning experiences tied to real commercial challenges (e.g., sales model coaching, district/territory planning, business acumen, key account management, brand planning).
• Lead high‑touch facilitation of workshops, labs, simulations, incorporating deliberate practice, feedback loops, peer coaching, and action learning projects.
• Build microlearning and toolkits for just‑in‑time reinforcement.
• Integrate learning in the flow of work, leading to accelerated job impact.

• Provide 1:1 and small group coaching for commercial employees, aligned to functional skills.

• Define KPIs and leading indicators linking capability enablement to commercial outcomes.
• Run pilots and implement continuous improvement based on feedback, learning analytics, and performance data.

• Partner with Sales, Marketing, Market Access and Brand Trainers to embed and sustain all investments into operating rhythms (e.g.: QBRs, Fast Starts, NSMs).

• Manage budget, scheduling, and stakeholder communications to drive adoption and repeatable impact.

• 7+ years in commercial roles (Sales Leadership, Sales Operations, Market Access, or Commercial Training) with a track record of driving measurable field performance.
• Demonstrated expertise in functional capability building for sales leaders; strong grounding in sales models and field coaching.
• Fluency in business acumen and commercial analytics.
• Experience creating scenario‑based learning, simulations, and assessment/certification tied to field inspection points.
• Strong facilitation and enablement skills; ability to coach leaders and inspect for behavior change.
• Data‑driven mindset with the ability to define, track, and communicate commercial impact succinctly.

• Demonstrated experience with Performance Consulting skills.
• Experience in life science or complex B2B commercial models.
• Familiarity with CRM and analytics tools.
• Exposure to market access (coverage pathways, contracting basics, pull‑through) and marketing operations (brand planning, MLR, omnichannel analytics).

Note:

This role is eligible for our hybrid work schedule allowing for up to 2 days/week of telecommuting from home and 3 days/week in our Bridgewater, NJ corporate office.

All qualified applicants will receive…