Shop Manager

Description Key Responsibilities

• Oversee all daily shop operations including preventative maintenance, diagnostics, repairs, and inspections.
• Develop and manage maintenance schedules to maximize fleet availability and minimize downtime.
• Monitor shop productivity, technician efficiency, and turnaround times.
• Ensure high-quality repair standards through consistent quality control measures.
• Lead, coach, and develop shop supervisors, lead technicians, mechanics, and support staff.
• Conduct performance evaluations and provide regular feedback and accountability.
• Partner with leadership on staffing, hiring, onboarding, and performance management.
• Promote a strong culture of safety, teamwork, and operational excellence.

• Oversee all daily shop operations including preventative maintenance, diagnostics, repairs, and inspections.
• Develop and manage maintenance schedules to maximize fleet availability and minimize downtime.
• Monitor shop productivity, technician efficiency, and turnaround times.
• Ensure high-quality repair standards through consistent quality control measures.

• Lead, coach, and develop shop supervisors, lead technicians, mechanics, and support staff.
• Conduct performance evaluations and provide regular feedback and accountability.
• Partner with leadership on staffing, hiring, onboarding, and performance management.
• Promote a strong culture of safety, teamwork, and operational excellence.

• Ensure compliance with DOT, FMCSA, OSHA, and company safety policies.
• Maintain accurate maintenance records and regulatory documentation.
• Lead safety training initiatives and conduct audits to ensure compliance.

• Manage shop budget, labor costs, and maintenance expenses.
• Analyze repair trends and identify cost‑saving opportunities.
• Approve major repairs and vendor services when appropriate.
• Oversee parts inventory and procurement strategies to maintain operational readiness.

• Work closely with Operations, Safety, and Dispatch to ensure equipment readiness.
• Communicate repair timelines, equipment status, and operational impacts to stakeholders.
• Assist leadership with long‑term equipment planning and lifecycle management.

• Minimum 7 years of diesel maintenance experience required.
• Minimum 3–5 years of leadership or management experience in a fleet or shop environment.
• Strong working knowledge of diesel equipment, preventative maintenance, and diagnostics.
• Thorough understanding of DOT regulations, OSHA standards, and fleet compliance requirements.
• Experience managing shop performance metrics, budgets, and labor efficiency.
• Strong leadership, organizational, and problem‑solving skills.
• Proficiency with maintenance management software (Fleet Rock, TMT, or similar).