Repair and Tool Technician

Overview

Repair and Tool Technician role at The Home Depot
—evaluate and repair small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians provide service to store customers in Tool Rental, which includes writing customer contracts and invoices for equipment rental and tool repairs, checking that tools are operating properly and demonstrating proper use as needed.

In addition to supporting customer repair needs, they are responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians ensure units are repaired, tested for quality of repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.

• Evaluate and repair small engines, outdoor power equipment and handheld electrical devices.
• Make equipment recommendations and ensure units are maintained.
• Provide service to store customers in Tool Rental, including writing customer contracts and invoices for equipment rental and tool repairs.
• Check that tools are operating properly and demonstrate proper use as needed.
• Maintain day-to-day operation and maintenance of equipment in the tool rental department.
• In non-store locations, ensure units are repaired, tested for quality, and cleaned before returning to the originating store.
• Maintain thorough knowledge of all tools and manage tool inventory by maintaining and repairing tools as necessary.

• Thorough knowledge of tools and equipment in scope.
• Ability to repair, test, and quality-check units; ability to manage inventory.
• Ability to work in both store and non-store settings (Tool Rental Centers and repair centers).

Note:

Extraneous job listings and boilerplate from the original description have been removed to focus on the Repair and Tool Technician role at The Home Depot.