Assistant Healthcare Operations Manager

Posted Tuesday, December 9, 2025 at 5:00 AM

VPNE is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. We are the parking and transportation business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. We promote growth from within and instill our company's family values in an ever-expanding business. Our employees are energetic, friendly, and proactive in helping VPNE build its brand.

Are you a dedicated professional who thrives in a fun, fast-paced, team-oriented environment? Are you interested in joining a community of employees who are spirited, driven, and diverse? If so, park yourself  are a recognized leader in the hospitality industry, looking for people like you to help us drive our clients' business and build their brand. Apply today to jump-start your future!

The VPNE Healthcare Operations Assistant Manager is a client facing role focused on managing the operational day to day necessities, including staffing, payroll, training and performance. Reporting to the Healthcare Operations Manager, this role will be fully engaged in the administration and execution of our healthcare support services program in conjunction with client needs and expectations while building and fostering a culture of care, support, and professionalism.

• Manage the day to day operations to include staffing, scheduling, payroll, team member relations issues and concerns, etc.
• Facilitate communications with the client HR team to ensure onboarding and paperwork compliance with orientation scheduling
• Partnering with Recruiting and the People teams to attract and retain impressive people who provide exceptional service
• Understand “Client’s Definition of Success,” deliver it and present it in very impressive manner at every opportunity.
• Proactively work to anticipate and deliver clients expectations
• Work with the client to ensure ongoing hospital compliance of policies
• Maintain client service plans and execute tasks ahead of schedule.
• Consistently maintain high service levels that exceed client needs.
• Ensure evaluations/reviews are proactively done on all VPNE Healthcare team members.

• Professionalism and Integrity
• Sharp presentation
• Strong organization and work ethic
• Coaching with kindness
• Collaboration with other internal department and client(s)

Years of

Experience:

At least 3+ years of professional work experience in a supervisory role that requires leadership and training in a business setting

Language

Skills:

Proficient in English both verbally and written

Preferred

Education Requirements:

Bachelor’s Degree in Business Administration, Healthcare, Business or a related major and/or experience to match

• Supervisory experience with a leadership first attitude
• Strong communication abilities to all levels of organizations both internally and externally
• Training and development experience in new business settings preferred
• Creative approach to problem solving
• Strong aptitude for learning software
• Ability to organize and prioritize tasks
• Must be proactive, positive, and responsive with a genuine interest in the business development
• Impeccable guest service skills with a proven track record in problem-solving
• Ability to work both independently and on a team
• Ability to multitask and work under pressure
• 401K with company match
• Short-term disability
• Life insurance

VPNE is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.