Sr Software Engineer, Network Services

Job Summary

In this role, you’ll design and build automation systems and tools that reduce manual network operations, streamline workflows, and improve the reliability of our global infrastructure. You’ll collaborate closely with the Core Networking team, with infrastructure software engineering teams, and deliver scalable, resilient automation aligned with architectural and security standards. This is a high‑impact opportunity to apply software engineering best practices to networking challenges in a “automate everything” mindset.

• Designing and building internal tools and automation systems to streamline network workloads.
• Automating the provisioning and configuration of network devices and services.
• Implementing systems to enforce network access policies across global data centers and AWS environments.
• Supporting systems the team has developed.
• Developing observability and monitoring tools to track network health, performance, and reliability.
• Collaborating closely with the core networking team to translate architecture and design into scalable automation.
• Integrating with internal APIs and systems built by other infrastructure engineering teams.
• Writing Infrastructure‑as‑Code (e.g., Terraform) to manage cloud and on‑prem network infrastructure.
• Applying SRE best practices to improve availability, scalability, and operational efficiency.
• Maintaining high standards for code quality, testing, and documentation in automation projects.
• Participating in incident response and troubleshooting efforts, using data‑driven analysis to drive improvements.
• Identifying opportunities to reduce operational toil and proactively proposing automation solutions.
• Contributing to a culture of continuous improvement, knowledge sharing, and strong team collaboration.
• Completing assigned project‑related work from Jira tickets following the Scaled Agile Framework (SAFe) methodology.
• Supporting PCI/security compliance requirements (upgrades, defect management, etc.).
• Participating in on‑call and potentially after‑hours support as required.

• 5+ years in roles such as Software Engineering, Network Automation, Network Reliability, or SRE/Dev Ops with a strong track record of delivering automation for mission‑critical infrastructure.
• Proficient in Python (required), with experience in Go or Rust preferred. Comfortable building tools, scripts, and services that interface with network devices and APIs.
• Hands‑on experience with CI/CD tools (e.g., Git Lab CI) for automating build, test, and deployment pipelines, especially for infrastructure changes.
• Strong with Ansible (playbooks, roles, modules).
• Experience with open‑source network tooling such as Nautobot, Net Box, NAPALM, Netmiko.
• Experience using Docker and Kubernetes to build and manage network tools and services in a cloud‑native environment.
• Deep experience with Terraform (required) and/or Pulumi for provisioning infrastructure declaratively and integrating it into workflows.
• Understanding of networking concepts and hardware.
• Experience with tools like Solar Winds, Prometheus, Grafana for tracking metrics, logs, and building dashboards/alerts. Strong security mindset—experience managing secrets and automating secure network configurations.
• Familiarity with managing and querying relational and/or No
  
  SQL databases, especially in the context of infrastructure tools and telemetry data.
• Interest or experience in applying AI to network operations or automation use cases is a strong plus.
• Comfortable working in Agile environments and contributing as part of a fully remote team.

• Capable and comfortable working on highly strategic, complex, and high‑risk undertakings.
• Autonomous and proactive, passionate and self‑starting, focused on iterative delivery and data‑driven decision‑making.
• Exceptional problem‑solving: ability to analyze complex issues, synthesize problem statements, and propose valuable solutions.
• Excellent written and verbal communication skills, capable of facilitating cross‑team collaboration; comfortable working in cross‑functional and multidisciplinary teams.
• Deeply concerned with the security and compliance implications of your…