J202509011 Professional Services Consultant

J Professional Services Consultant

• Full-time

Job Description

At Quadient, we empower organizations to connect meaningfully with their customers through powerful communication technologies. We’re looking for a Professional Services Consultant with strong problem-solving and technical skills to help clients design, build, and deliver solutions using Quadient’s Customer Communication Management (CCM) platform, Quadient Inspire.

In this hybrid technical and consultative role, you will work primarily within the Quadient Inspire suite to implement communication workflows, data integrations, and document designs that connect seamlessly with client systems. You’ll collaborate with customers, project teams, and internal stakeholders to deliver high-quality solutions that support business goals and digital transformation initiatives.

• Participate in all phases of solution delivery—from requirements and design to development, testing, and deployment.
• Configure and extend solutions using the Quadient Inspire suite (Designer, Automation, Scaler, Interactive, and related modules).
• Integrate Inspire-based solutions with client systems and data sources.
• Translate business and technical requirements into well-structured CCM implementations.
• Support documentation, testing, and troubleshooting during and after project delivery.
• Collaborate closely with senior consultants and project managers to ensure successful outcomes.
• Contribute to internal knowledge sharing and skill development initiatives.

• Experience contributing to technical projects involving client interaction and requirements gathering.
• Strong analytical and organizational skills, with the ability to manage assigned tasks across multiple projects.
• Clear and professional communication skills—both written and verbal.

• Understanding of data structures, transformation, and integration concepts.
• Familiarity with RESTful APIs, JSON, and authentication standards such as OAuth2 or SAML-based SSO.
• Experience with version control systems (e.g., Git) and familiarity with Dev Ops or cloud environments (AWS, Azure, GCP) is an asset.
• Experience with document composition, workflow automation, or CCM platforms is a plus.

• Experience with Quadient Inspire or similar CCM platforms (e.g., Open Text Exstream, Smart Communications) is an advantage.
• Exposure to business process automation or digital communication projects preferred.
• A collaborative mindset with curiosity and a desire to learn new technologies.

• Education:
  
  Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent practical experience.
• Experience:
  
  2+ years of experience in software implementation, integration, or consulting roles.

All your information will be kept confidential according to EEO guidelines.

• Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
• Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
• Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
• Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
• Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.

Our values define how we work as a team:
Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at

Quadient is an Equal Employment Opportunity Employer. *:
We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.