Referral Specialist

Referral Specialist – Optimus Health Care

Join a team that makes a difference at Optimus Health Care. Optimus Health Care, the largest provider of primary health care services in Fairfield County, is looking for dedicated professionals to join our team! With multiple locations in Bridgeport, Stratford, and Stamford, our mission is to be a lifelong health care partner, dedicated to achieving optimal wellness for the communities we serve.

Bridgeport, CT – Full Time

• Oversee referral coordination to specialty services.
• Coordinate appointments for specialty services as requested by primary care physicians.
• Collect proper supporting data for each referral before sending to specialists.
• Provide reports as needed to the Practice Manager(s).
• Be the point of contact for hospitals and specialty offices.
• Respond to inquiries regarding current status of referral by assessing the request and evaluating the circumstances to provide the correct information.
• Verify prior authorizations with insurance companies via phone, in writing or electronically.
• Inform patients of appointment date, time and required documentation needed prior to appointment.
• Provide patient teaching prior to appointment.
• Review logs on a weekly basis to ensure patient kept his/her appointment.
• Open and review flags regarding consults.
• Document entry in EMR as a non-billable encounter and enter the specialty appointment in the Referral log.
• Log any no-shows and flag the referring physician for follow up with patient.
• Direct patient to outside resources when needed as requested by primary care physician.

• High School Diploma/GED required. Graduation from an accredited Medical Assistant Program preferred.
• 2+ years’ experience in a clinical setting preferred.
• Bilingual preferred – Spanish, Portuguese and/or Haitian-French Creole.
• Excellent communication skills, organizational skills, and ability to work under pressure.
• Proficient in Microsoft Excel and Word.
• Critical thinking, analytical, and problem solving skills.

• Competitive compensation.
• Excellent health & welfare benefits.
• Fun, fast-paced working environment.
• Opportunities to serve a diverse community.

Optimus is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.