Case Aide

The purpose of the case aide position is to coordinate and manage daily safety and security of client direct care services; provide programmatic information to internal and external customers.

• Daily supervision of clients to include head counts; facility tours; supervision of meals and monitoring of self‑administration of medication.
• Daily facility reviews to include facility/grounds maintenance reviews; adherence of building cleanliness policies; performance of fire and disaster drills and facility/grounds safety reviews.
• Coordination of all new admissions to include urine collection and distribution of bed linen and toiletries.
• Understanding of all Department of Corrections contractual agreements including the Residential Providers Manual.
• Verification of employment in the absence of case managers.
• Supervision and timeliness of submission of incident reports.
• Aid in transportation of clients to community appointments.
• Participate in house and staff meetings.
• Monitoring submission of urine drug screens by same‑sex clients.
• Administration of all client breathalyzers.
• Complete all mandatory agency trainings within required time limits.
• Interface with parole officers.

• Knowledge of electronic healthcare record systems.
• General office software, particularly Microsoft Office Suite.

• Interact effectively with representatives of funding sources and referral agencies.
• Analyze and solve problems effectively and efficiently.
• Communicate effectively both verbally and in writing.
• Manage priorities to meet deadlines and demonstrate multi‑tasking skills.
• Work and make decisions independently.
• Assimilate new information and technology.

• Associate's degree or related experience within the criminal justice environment.
• Experience with in the criminal justice environment.
• Satisfactory completion of the introductory employment period.

• Must be ethical, self‑motivated, dependable/reliable and detail oriented.
• Must be able to interface easily with clients, staff, and other management.
• Must be able to meet routine office physical demands including climbing stairs, carrying up to 20 pounds, and possessing the dexterity and vision to operate office computers and equipment.
• Must possess a valid driver's license.

This job description covers the most significant duties but does not exclude other assignments or related duties.