Catering Assistant

The closing date is 03 February 2026

To support the Facilities (Hotel Services) team in delivering catering services to patients, staff and visitors in accordance with the Health Board Food Safety policy and all related and relevant policies, procedures and legislative requirements.

To assist in developing, maintaining and promoting the highest standards of service delivery, supporting, team working practices and the Facilities Unit commitment to EFQMS; and helping to maintain open and effective communications.

The post holder will work either as part of the ward based catering team or as part of the Main Kitchen catering team and will be responsible for food preparation or regeneration, meal service and cleaning of all catering areas.

The Principal Duties of the job are as follows:

• To prepare food and beverages in accordance with Health Board policy, procedures and legislative requirements;
• To assist nursing staff with meal service at ward level;
• To serve beverages at ward level in accordance with patient requests;
• To serve staff and customers in the dining room providing a professional and polite service;
• To operate the cash register accurately;
• To ensure all catering areas are cleaned in accordance with daily and weekly cleaning schedules.
• In the event of a major incident or to support adverse weather or other Facilities services contingency, the post holder may be required to be called in outside of normal working hours to support the Facilities Services in the contingency actions when and where required.

The duties of this post are not inflexible or exhaustive and will be reviewed periodically and may be changed to be consistent with the grading of the post as the organisation or department develops and following consultation with the post holder.

The ability to speak Welsh is desirable for this post;
Welsh and/or English speakers are equally welcome to apply.

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline ther you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improve

o We treat everyone with respect

o We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

• Ability to work effectively as part of a team

• Previous experience in a catering role with a basic knowledge of catering practices

• Good standard of general education (i.e. key skills level 2 in English and Mathematics or equivalent)
• Knowledge of health and safety in the work place along with specific legislative requirements covered during induction training. This will include Food Safety Act 1990, Food Hygiene (Wales) Legislation 2006, Food Handling policies and procedures, COSHH and HACCP procedures.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board